Parker AC20 Drive Fault Codes:
| Fault Code | Cause & Solution |
|---|---|
| 1 OVER VOLTAGE | Cause: The drive internal dc link voltage is too high: – The supply voltage is too high – Trying to decelerate a large inertia load too quickly; DECEL TIME time too short – The brake resistor is open circuit – To help prevent this trip, enable the DC Link Volts Limit feature Internal dc link voltage has reached midway between the over voltage trip level and the dynamic braking resistor control voltage. |
| 2 UNDER VOLTAGE | Cause: DC link low trip: – Supply is too low/power down. Internal dc link voltage has reached midway between the lowest expected instantaneous voltage and the under voltage trip level. |
| 3 STACK OVER I CURRENT | Cause & Solution: The motor current exceeded the capabilities of the power stack. – Instantaneous overcurrent detected by the power stack. Refer to OVERCURRENT in this table. |
| 4 OVER CURRENT | Cause & Solution: The motor current being drawn from the drive is too high: – Trying to accelerate a large inertia load too quickly; ACCEL TIME time too short – Trying to decelerate a large inertia load too quickly; DECEL TIME time too short – Application of shock load to motor – Short circuit between motor phases – Short circuit between motor phase and earth – Motor output cables too long or too many parallel motors connected to the drive – FIXED BOOST level set too high – The over current trip makes up of a multiple-attempt strategy. The warning is triggered if two or more consecutive overcurrent events are encountered (whereas five consecutive events are required for a Trip to occur). |
| 5 CURRENT LIMIT | Cause & Solution: V/Hz mode only: If the current exceeds 200% of stack rated current for a period of 1 second, the drive will trip. This is caused by shock loads |
| 6 MOTOR STALL | Cause & Solution: The motor has stalled (not rotating) Drive in current limit >200 seconds: – Motor loading too great – FIXED BOOST level set too high The stall condition has been detected for more than one tenth of the configured Stall Time. |
| 7 INVERSE TIME | Cause & Solution: A prolonged overload condition, exceeding the Inverse Time allowance, has caused the trip: – Remove the overload condition An overload condition has exceeded one half of the Inverse Time allowance. |
| 8 MOTOR I2T | Cause & Solution: Only for PMAC Motor: A prolonged load condition, exceeding the motor rated current, has caused the trip. The estimated motor load has reached a value of 105% – An overload condition has exceeded one half of the motor Inverse Time allowance. |
| 9 LOW SPEED I | Cause & Solution: The motor is drawing too much current (>100%) at zero output frequency: – FIXED BOOST level set too high |
| 10 HEATSINK OVERTEMP | Cause & Solution: Drive heatsink temperature too high – The ambient air temperature is too high – Poor ventilation or spacing between drives – Check heatsink fan is rotating The drive heatsink has exceeded the warning temperature level (which is approx. 10 °C below the trip temperature). |
| 11 INTERNAL OVERTEMP | Cause & Solution: Processor temperature or ambient temperature within the power stage too high – The ambient temperature in the drive is too high The drive processor temperature has exceeded the warning temperature level (which is approx. 10 °C below the trip temperature). |
| 12 MOTOR OVERTEMP | Cause & Solution: The motor temperature is too high. – Excessive load – Motor voltage rating incorrect – FIXED BOOST level set too high – Prolonged operation of the motor at low speed without forced cooling – Break in motor thermistor connection The motor has been over temperature for 7.5 seconds. |
| 13 Dynamic Brake | External dynamic brake resistor has been overloaded: – Trying to decelerate a large inertia too quickly or too often Note that Dynamic Brake is a warning only. The drive will continue to operate and may eventually trip on ‘Over Voltage’ if action is not taken. The power calculation for the external resistor has exceeded one half of the Brake Overrating allowance. |
| 14 Digout Load | 24V output voltage dropped by Digital output overload > 50mA: – connect 24V user supply voltage – Decrease output load |
| 15 Anin 1 Over | Analog Input current > 30mA (Overload detected only in Current Mode) – Analog Input 1 overload detected once |
| 16 Anin 2 Over | Analog Input current > 30mA (Overload detected only in Current Mode) – Analog Input 2 overload detected once |
| 17 Contactor | DC Link failed to reach the undervoltage trip level within the contactor feedback time. – The Line contactor failed to connect. – Missing 3-phase line supply |
| 18 Phase Fail | Indicates a missing input phase. |
| 19 Output Phase | Motor Output Phase is missing. – Motor Phase not connected. – Current sensor missing or not correctly connected Motor Output phase only trips in V/Hz mode, if setpoint is >5Hz. |
| 20 Vdc Ripple | The DC link ripple voltage is too high: – Check for a missing input phase – Repetitive start / stop or forward reverse action. The dc link ripple has exceeded 75% of the trip level. |
| 21 Pwr Loss Stop | A Power Loss Ride Through sequence has occurred and either 0315 Pwrl Time Limit has been exceeded or the motor speed has reached a zero speed during the sequence. |
| 22 Overspeed | Overspeed: – >150% base speed when in Sensorless Vector mode. |
| 23 PMAC Speed | Only for PMAC motor : When using the Start feature in Sensorless Vector Control, the real speed hasn’t reached the speed setpoint after 5 seconds to move from open to closed loop control or to move from closed to open loop. |
| 24 Speed Sensor | 24 Speed Sensor: Not applicable. |
| 25 Speed Error | Difference between actual motor speed and the speed setpoint is greater than a threshold for a period of time. – Difference between actual motor speed and the speed setpoint has been greater than the trip threshold for more than half the trip delay time. |
| 26 Feedback Err | |
| 27 Command Loss | Communication lost – Connection to Remote Keypad lost, check cable. |
| 28 Comms Break | Lost option communications: – A break in option communications has been detected. Refer to option communications manual. |
| 29 Base Modbus | Lost Base Modbus communications: – A break in the Base Modbus communications has been detected. |
| 30 Fieldbus | A loss of connection to a fieldbus master has been detected, check cable to fieldbus master, check state of fieldbus master. Also EMC problems are possible. |
| 31 STO Active | Cause: Attempt to run the motor with the Safe Torque Off active Solution: – Check the STO wiring. – It may be necessary to power the drive off and on to completely clear this event. Note that this alarm may also appear if the STO inputs are connected to the 24V output of the inverter, and the maximum 50mA current allowance on the 24V output has been exceeded. |
| 32 External Trip | The external (application) trip input is high: – Refer to the application description to identify the source of the signal. |
| 33 A1 | Application trip 1. – The application trips are controlled by the Application_Trips block in the configuration. |
| 34 A2 | Application trip 2. – The application trips are controlled by the Application_Trips block in the configuration. |
| 35 A3 | Application trip 3. – The application trips are controlled by the Application_Trips block in the configuration. |
| 36 A4 | Application trip 4. – The application trips are controlled by the Application_Trips block in the configuration. |
| 37 CPU Loading | Combination of high switching frequency, high network traffic and complicated configuration. Reduce the – Ethernet load or reduce the switching frequency. – Time-based warning issued at least 0.5s before the trip. |
| 38 Track Error p | Difference between actual pressure and the pressure demand value is greater than the pressure error window threshold for a period of pressure error time. – Optimize controller adjustment – Increase P ERROR WINDOW and/or P ERROR TIME Difference between actual pressure and demand pressure has been greater than the warning threshold for more than the warning delay time. |
| 39 Track Error q | Difference between actual pressure and the pressure demand value is greater than the pressure error window threshold for a period of pressure error time. – Optimize controller adjustment – Increase P ERROR WINDOW and/or P ERROR TIME Difference between actual pressure and demand pressure has been greater than the warning threshold for more than the warning delay time. |
| 40 Comp Protect | The actual motor speed is lower than the minimal pump/motor speed for a period of component protection time. – Switch DCP off, if no pressure and/or volume flow is needed for a longer period of time – Increase COMP PROTECTION time The actual motor speed has been lower than the pump/motor minimum speed threshold for more than the error delay time. |
| 41 p max | The actual pressure is greater than the maximal pressure value. – The actual pressure is greater than the warning threshold, maximal pump short-term pressure. |
| 42 Track Error Vel | Only for PMAC motor with feedback: Difference between actual motor speed and the speed setpoint is greater than 500rpm for more than 1 second. – Difference between actual motor speed and the speed setpoint has been greater than the trip threshold for more than the trip delay time. |
| Alerts 1 RUNTIME ALERT | Runtime Alerts indicate a permanent hardware error |
| Alerts 2 DEFAULTS LOADED | Reset to default request completed. |
| Alerts 3 FIRE MODE | Fire Mode has been activated. |
| Alerts 4 COAST TO STOP | Attempting to start the drive in local mode with Coast To Stop active. |
| Alerts 5 ENABLE VOLTAGE | Attempting to start the drive in local mode with the Enable input inactive. |
| Alerts 6 QUICKSTOP ACTIVE | Attempting to start the drive in local mode with Quick Stop active. |
| Alerts 7 OPERAT ENABLED | Attempting to change from Local to Remote with the Run signal true. |
| Alerts 8 DC LINK VOLTAGE | The pre-charge relay is not closed, (probably due to low DC Link volts) |
| Alerts 9 FEEDBACK MISSING | Attempt to run in Encoder Feedback control mode with no feedback device fitted. |
| Alerts 10 MBUS MAPPING ERR | Refer to section ‘Modbus TCP Config’. |
| Alerts 11 LOCAL REMOTE1 | Displayed while changing from local to remote control. |
| Alerts 12 LOCAL REMOTE2 | Displayed while changing from local to remote control. |
| Alerts 13 LOCAL REMOTE3 | Displayed while changing from local to remote control. |
| Alerts 14 FIRMWARE UPGRADE | Firmware upgrade in progress. |
| Alerts 15 FIRE MODE ACTIVE | Fire Mode has been activated. |
| Alerts 16 DEFAULTS LOADED | Reset to default request completed. |
| Alerts 17 CONFIG FAULT Invalid | DSELite configuration installed. |
| Alerts 18 MAX SPD GT ATN | Attempting to run at speed greater than the autotuned speed. |
| Alerts 19 PARAMETERS SAVED | Parameter Save completed successfully |
| Alerts 20 OPTC MAPPING ERR | Invalid Modbus TCPIP fieldbus mapping. |
| Alerts 21 EIP MAPPING ERR | Invalid Ethernet IP fieldbus mapping. |
| Alerts 22 PNIO MAPPING ERR | Invalid Profinet fieldbus mapping |
| Alerts 23 STD APP LOADED | Request to load application macro completed. |
| Alerts 25 Tests Disabled | Cause: All auto tune tests are disabled Solution: Check parameter 0038: Atn Test Disable and parameter 0042: Atn PMAC Disable |
| Alerts 26 Autotune in Progress | Autotune routine active |
| Alerts 27 Leakage L Timeout | Cause: The autotune has attempted to determine the leakage inductance of the motor but cannot make the required test current. Solution: Problem with motor connection. |
| Alerts 28 Motor Stalled | Cause: Inverter cannot produce enough torque to turn motor Solution: Check motor is free to rotate. |
| Alerts 29 Motor Turning Err | Cause: The autotune is trying to find the encoder direction by spinning the motor, but the motor is already spinning. Solution: Wait till the motor stops. |
| Alerts 30 Neg Slip Freq | Cause: Autotune has calculated a negative slip frequency, which is not valid. Nameplate rpm may have been set to a value higher than the base speed of the motor. Solution: Check nameplate rpm, base frequency, and pole pairs are correct. |
| Alerts 31 Tr Too Large | Cause: The calculated value of rotor time constant is too large. Solution: Check the values of Nameplate Speed and Base Frequency. |
| Alerts 32 Tr Too Small | Cause: The calculated value of rotor time constant is too small. Solution: Check the values of Nameplate Speed and Base Frequency. |
| Alerts 33 Max Speed 2 Low | Cause: During Autotune the motor is required to run at the nameplate speed of the motor. If 100% Speed in RPM parameter limits the speed to less than this value, an error will be reported. Solution: Increase the value of Max Speed parameter 0457 up to the nameplate rpm of the motor (as a minimum). It may be reduced, if required, after the Autotune is complete. |
| Alerts 34 Supply Volts Low | Cause: The autotune will compensate for low supply volts, down to 70% of motor rated volts. Below this value it will stop the autotune and raise an alert. Solution: Re-try when mains volts are within specification. |
| Alerts 35 Not At Speed | Cause: The motor was unable to reach the required speed to carry out the Autotune within 10 seconds. Solution: Possible reasons include: motor shaft not free to turn; the motor data is incorrect. |
| Alerts 36 Mag I Err | Cause: The terminal volts have failed to reach the requested value after 40 seconds. Solution: – Check the motor data is correct, especially nameplate rpm and motor volts. – Also check that the motor is correctly rated for the drive. |
| Alerts 37 Torque Limit Error | Not currently implemented in AC15/20. |
| Alerts 38 Ke Too Large | Cause: Ke value calculated during the autotune (stationary) is too large (the max value is 840V). Solution: – Check the motor data is correct, especially nameplate rpm, rated amps and motor volts. – If low speed motor with a Ke value higher than 840V, enter by hand the corresponding value after the autotune completion. |
| Alerts 39 Ke Too Small | Cause: Ke value calculated during the autotune (stationary) is too small (the min value is 1V). Solution: Check the motor data is correct, especially nameplate rpm, rated amps and motor volts. |
| Alerts 40 MRAS Para Calc | Cause: Unable to calculate MRAS parameters. Solution: Check the motor data is correct, especially nameplate rpm, rated amps and motor volts. |
| RUNTIME ALERT 1 to 999 Internal Exception | • Option not secured correctly to control card. • Earth bonding failure. • Fault during firmware upgrade. • Hardware failure. |
| RUNTIME ALERT 1001 to 1003 Processor Overload | • Select a lower switching frequency. |
| RUNTIME ALERT 1006 Memory Stack | • Reduce the complexity of the application. • Reduce the number of parameters accessed via ethernet. • Reduce the number of parameters accessed by the fieldbus option. |
| RUNTIME ALERT 1010 Uninitialized task | • Record the error message and contact Technical Support |
| RUNTIME ALERT 1200 to 1205 Communications Option Error | • 24V aux supply missing (frame 6-10 only) • Ensure the communications option is correctly fitted. • Update the firmware in the inverter. • Replace the communications option |
| RUNTIME ALERT 1300 to 1350 Ethernet Fault | • Record the error message and contact Technical Support. |
| RUNTIME ALERT 2000 to 2002 Memory Allocation | • Record the error message and contact Technical Support. |