Allen Bradley Kinetix 350 Servo Drive

Fault Code and MeaningCause and Remedy
S 01
Axis enable input

Cause: Axis Enable Input is not active.



Remedy:

  • Check wiring and 24V source for drive ENABLE Input.

  • Disable enableInputChecking attribute by using a message instruction.


S 02
Motor not configured

Cause: Faulty intelligent encoder or incorrect motor file.



Remedy:

  • Cycle power or reset the drive.

  • Check that proper motor has been selected in Logix Designer Application.

  • Replace motor if faulting continues.


S 03
Feedback not configured

Cause: The associated feedback device has not been configured for use or the configuration does not match what is connected.



Remedy:

  • Verify feedback configuration matches connected device.


Sc05
Safe torque off

Cause: The safety function has disabled the power structure.



Remedy:

  • Apply 24V sources to safety circuit.

  • Use jumpers to bypass safety circuit.


F 02
Illegal Hall State

Cause: Improper connections.



Remedy:

  • Check wiring of S1, S2, and S3.

  • Check the power supply to the encoder.


F 03
Motor Overspeed

Cause: Motor speed has exceeded 125% of maximum rated speed.



Remedy:

  • Check motor wire phasing.

  • Check cables for noise.

  • Check tuning.


F 05
Motor Overtemperature

Cause: High motor ambient temperature and/or Excessive Current.



Remedy:

  • Check motor wiring at motor feedback (MF) connector.

  • Check TS+ and COM wiring.

  • Operate within (not above) the continuous torque rating for the ambient temperature.

  • Lower ambient temperature or increase motor cooling.

  • Verify that the proper motor has been selected.


F 07
Motor Thermal Protection

Cause: The machine duty cycle requires an RMS current that exceeds the continuous rating of the motor.



Remedy:

  • Change the command profile to reduce speed or increase time.


F 10
Inverter Overcurrent

Cause:

– Motor cables shorted.

– Motor winding shorted internally.

– Drive temperature too high.

– Loss of TTL signal.



Remedy:

  • Verify continuity of motor power cable and connector.

  • Disconnect motor power cables; check phase-to-phase is not open and phase-to-ground is open.

  • Check for clogged vents, defective fan, or insufficient space around unit.

  • Operate within continuous power rating.

  • Check AM+, AM-, BM+, and BM- signals.


F 11
Inverter Overtemperature

Cause: Drive fan failed, High cabinet ambient temperature, or Blocked airflow.



Remedy:

  • Replace the failed drive.

  • Check cabinet temperature (See specifications).

  • Change the command profile to reduce speed or increase time.

  • Check airflow and reroute cables away from drive system.


F 13
Inverter Thermal Protection

Cause: Machine duty cycle exceeds continuous rating OR Motor brake on.



Remedy:

  • Change the command profile to reduce speed or increase time.

  • Turn off motor brake.


F 33
Bus Undervoltage

Cause: DC bus voltage is below limits (460V system < 275V, 230V system < 137V, 120V system < 80V).



Remedy:

  • Verify the voltage level of the incoming AC power.

  • Check AC power source for glitches or line drop.

  • Install an uninterruptible power supply (UPS) on your AC input.


F 35
Bus Overvoltage

Cause: Excessive regeneration of power, external mechanical power source, or high AC line voltage.



Remedy:

  • Change the deceleration or motion profile.

  • Use a larger system (motor and drive).

  • Install shunt resistor.


F 43
Feedback Loss

Cause: The motor feedback wiring is open, shorted, or missing; OR Excessive noise on feedback signals.



Remedy:

  • Check motor encoder wiring.

  • Run Hookup test in RSLogix 5000 software.

  • Use shielded cables, route feedback away from potential noise sources.

  • Check system grounds, replace motor/encoder.

  • Verify Attribute #2703 (0=Lost, 1=Bad Hall, 2=Sin/Cos Limit, 3=Noise).


F 45
Feedback Serial Comms

Cause: Communication was not established with an intelligent encoder.



Remedy:

  • Verify motor selection.

  • Verify motor encoder wiring.


F 47
Feedback Self Test

Cause: Damage to feedback device.



Remedy:

  • Call Rockwell Automation sales representative to return the motor for repair.


F 50
Hardware Overtravel – Positive

Cause: Dedicated overtravel input is inactive.



Remedy:

  • Check wiring.

  • Verify motion profile.

  • Verify axis configuration in software.


F 51
Hardware Overtravel – Negative

Cause: Dedicated overtravel input is inactive.



Remedy:

  • Check wiring.

  • Verify motion profile.

  • Verify axis configuration in software.


F 54
Excessive Position Error

Cause: Partial loss of feedback signals, Improperly sized drive/motor, or Mechanical system out of specifications.



Remedy:

  • Check all wiring at the motor feedback (MF) connector.

  • Verify the sizing of the system.

  • Increase feed forward gain or following error limit.

  • Check position loop tuning.

  • Verify mechanical integrity of system.

  • Check motor power wiring.


F 55

Excessive Velocity Error

Cause:

  • Partial loss of feedback signals.

  • Improperly sized drive or motor.

  • Mechanical system out of specifications.




Remedy:

  • Check all wiring at motor feedback (MF) connector.

  • Increase velocity error limit or time.

  • Check velocity loop tuning.

  • Verify sizing of system.

  • Verify mechanical integrity of system within specification limits.

  • Check motor power wiring.

  • Reduce acceleration.


F 56

Overtorque Limit

Cause:

  • Overly aggressive motion profile.

  • Mechanical binding.

  • Mechanical system out of specifications.




Remedy:

  • Verify motion profile.

  • Verify that Overtorque settings are appropriate.

  • Verify sizing of system.

  • Verify torque offset.

  • Verify mechanical integrity of system within specification limits.


F 57

Undertorque Limit

Cause:

  • Improperly configured limit.

  • Improperly configured motion.

  • Improperly drive/motor sizing.

  • Mechanical system out of specifications.




Remedy:

  • Verify motion profile.

  • Verify that Overtorque settings are appropriate.

  • Verify sizing of system.

  • Verify mechanical integrity of system within specification limits.


F 61

Drive Enable Input

Cause:

  • An attempt was made to enable the axis through software while the Drive Enable hardware input was inactive.

  • The Drive Enable input transitioned from active to inactive while the axis was enabled.




Remedy:

  • Check wiring of drive enable input.

  • Check 24V source.

  • Verify that Drive Enable hardware input is active whenever the drive is enabled through the software.


F 62

Controller Initiated Exception

Cause:

User configured software overtravel.



Remedy:

  • Move axis out of soft overtravel range.

  • Clear soft overtravel fault.

  • Check soft overtravel configuration.

  • Consult controller documentation.


Fc 02

Motor Voltage Mismatch

Cause:

Wrong motor has been connected to drive.



Remedy:

Connect appropriate motor to drive.
Fc 05

Motor Encoder Battery Loss

Cause:

Weak battery or poor battery connection.



Remedy:

  • Replace battery.

  • Check battery connection.


Fc 06

Motor Encoder Battery Low

Cause:

The battery voltage on a battery-backed motor encoder is low enough such that a power loss causes the absolute position to be lost.



Remedy:

(See Fc 05: Replace battery / Check connection).
Fc 14

Excessive Current Feedback Offset

Cause:

Current in one or more phases have been lost or remains below a preset level.



Remedy:

Replace the drive.
Fc 26

Runtime Drive Error

Cause:

The drive firmware encountered an unrecoverable runtime error.



Remedy:

  • Cycle control power.

  • Replace drive.


Ic 01

Boot Block Check Sum Fault

Cause:

Faulty intelligent encoder.



Remedy:

  • Cycle power or reset the drive.

  • Replace motor if faulting continues.


Ic 02

Motor Data Range Error

Cause:

Faulty intelligent encoder or incorrect motor file.



Remedy:

  • Cycle power or reset the drive.

  • Check validity of the motion database.

  • Replace motor if faulting continues.


Ic 03

Motor Feedback Communication Startup

Cause:

  • An incorrect motor has been selected or connected.

  • Faulty wiring.




Remedy:

  • Check motor selection.

  • Check motor encoder wiring.


Ic 06

Motor Absolute Startup Speed

Cause:

Mechanical movement of the machine has caused excessive rotation of the motor during powerup (>100 rpm).



Remedy:

Allow machine motion to stop before powerup.
L001

Identity block corrupted

Cause:
Unrecoverable error while starting the drive.



Remedy:
Reload the firmware and restart the drive. If message repeats, contact Rockwell Automation technical support.
L002

Firmware file load failed

Cause:
Unrecoverable error while starting the drive.



Remedy:
Reload the firmware and restart the drive. If message repeats, contact Rockwell Automation technical support.
L004

Firmware not programmed (drive is new)

Cause:
Drive is new or memory wiped.



Remedy:
Reload the firmware and restart the drive.
L008

DSP load operation failed

Cause:
Unrecoverable error while starting the drive.



Remedy:
Reload the firmware and restart the drive. If message repeats, contact Rockwell Automation technical support.
P001 – P007

POST (Power-on Self Test) Failure

Cause:

  • P001: SDRAM test failed

  • P002: FPGA load operation failed

  • P004: DPRAM Test failed

  • P005: DSP I/F to DPram – no DSP response

  • P006: I/F to DPram failed

  • P007: Firmware file md5 test failure




Remedy:

Unrecoverable error during POST. Contact Rockwell Automation technical support to return the drive for repair.
nF 01

Control Update Fault

Cause:

  • Excessive network traffic.

  • Noisy environment.




Remedy:

  • Remove unnecessary network devices from the motion network.

  • Change the network topology so that fewer devices share common paths.

  • Use faster/higher performance network equipment.

  • Isolate signal wiring from power wiring.

  • Use shielded cables.

  • Add snubbers to power devices.


nF 02

Processor Watchdog Fault

Cause:

The watchdog-circuit monitoring processor operation detected a problem.



Remedy:

  • Recycle control power or reset the drive.

  • Replace the control module if the problem persists.


nF 03

Hardware Fault

Cause:

  • The drive has an internal hardware problem.

  • Faulty memory component (Nonvolatile write failure).




Remedy:

  • Recycle control power or reset the drive.

  • Replace the drive if problem persists.


nF 04

Data Format Error

Cause:

Faulty memory component (Data format error discovered in controller-to-drive message).



Remedy:

  • Recycle control power or reset the drive.

  • Replace the control module if problem persists.