Allen Bradley Kinetix 2000 Servo Drive

Allen Bradley Kinetix 2000 Servo Drive Fault Codes:

Fault Code and MeaningCause and Remedy
–

Power (PWR) indicator not ON
Cause:

No AC power or auxiliary logic power, or internal power supply malfunction.


Remedy:

  • Verify AC control power is applied to the Kinetix 2000 system.

  • Call your Rockwell Automation sales representative to return module for repair.
–

Motor jumps when first enabled
Cause:

Motor wiring error, incorrect motor chosen, or digital I/O not working correctly (I/O power disconnected).


Remedy:

  • Check motor wiring.

  • Run Hookup test in RSLogix 5000 software.

  • Verify the proper motor is selected.

  • Verify connections and I/O power source.
E00

BusUndervoltage Fault
(Blown fuse)
Cause:

A blown fuse was detected on the inverter PCB.


Remedy:

  • Call your Rockwell Automation sales representative to return module for repair.
E04

MotorOvertemp Fault
Cause:

Motor thermal switch tripped due to high ambient motor temperature, excessive current, motor wiring error, or incorrect motor selection.


Remedy:

  • Operate within (not above) the continuous torque rating for the ambient temperature 40 °C (104 °F) maximum.

  • Lower ambient temperature, increase motor cooling.

  • Check motor wiring at MF connector on the IAM/AM.

  • Verify the proper motor has been selected.
E05

DriveOvercurrent Fault
(Power Fault)
Cause:

Self-protection of the Intelligent Power Module (IPM) due to:

– Motor cables shorted.

– Motor winding shorted internally.

– Drive temperature too high.

– Operation above continuous power rating.

– Short circuit/failed component.


Remedy:

  • Verify continuity of motor power cable and connector.

  • Disconnect motor power cables; if motor is difficult to turn by hand, replace it.

  • Check for clogged vents or defective fan. Ensure cooling is not restricted.

  • Verify ambient temperature is not too high.

  • Operate within continuous power rating and reduce acceleration rates.

  • Remove all power/motor connections and perform continuity check on DC bus to U, V, W outputs.
E06

HardOvertravel Fault
Cause:

Axis moved beyond physical travel limits (positive/negative) or dedicated overtravel input is inactive.


Remedy:

  • Check wiring.

  • Verify motion profile.

  • Verify axis configuration in software.
E07

MotFeedbackFault
(Motor Feedback Loss)
Cause:

The feedback wiring is open, shorted, or missing.


Remedy:

  • Check motor encoder wiring.

  • Run Hookup test in RSLogix 5000 software.
E09

BusUndervoltage Fault
Cause:

DC bus voltage is below its limit (below 137V for 230V system) or fell below limit while an axis on the follower power rail was enabled.


Remedy:

  • Verify voltage level of the incoming AC power.

  • Check AC power source for glitches or line drop.

  • Install an uninterruptible power supply (UPS) on your AC input.

  • Disable follower axis before removing power.
E10

DriveOvervoltage Fault
Cause:

The DC bus voltage is above its limit (over 410V for 230V system). Excessive regeneration of power.


Remedy:

  • Change the deceleration or motion profile.

  • Use a larger system (motor and Kinetix 2000 drive).

  • Install shunt module.

  • Verify input is within specifications.
E11

MotFeedbackFault
(Illegal Hall State)
Cause:

State of Hall feedback inputs is incorrect due to bad connections.


Remedy:

  • Verify the Hall wiring at the MF connector on the IAM/AM.

  • Verify 5V power supply to the encoder.
E16

Softovertravel Fault
Cause:

Axis position exceeded maximum software setting.


Remedy:

  • Verify motion profile.

  • Verify overtravel settings are appropriate.
E18

OverSpeedFault
Cause:

Motor speed has exceeded 150% of maximum rated speed.


Remedy:

  • Check cables for noise.

  • Check tuning.
E19

PositionErrorFault
(Follow Error)
Cause:

Position error limit was exceeded.


Remedy:

  • Increase the feed forward gain.

  • Increase following error limit or time.

  • Check position loop tuning.

  • Verify sizing of system.

  • Verify mechanical integrity of system within specification limits.
E20

MotFeedbackFault
(Mtr Fdbk AQB)
Cause:

Motor Encoder State Error; the motor encoder encountered an illegal transition.


Remedy:

  • Use shielded cables with twisted pair wires.

  • Route the feedback away from potential noise sources.

  • Check the system grounds.

  • Replace the motor/encoder.
E21

AuxFeedbackFault
Cause:

Communication was not established with an intelligent encoder.


Remedy:

  • Verify auxiliary encoder wiring.
E30

MotFeedbackFault
Cause:

Communication was not established with an intelligent encoder.


Remedy:

  • Verify motor selection.

  • Verify the motor supports automatic identification.

  • Verify motor encoder wiring.
E34

GroundShortFault
Cause:

Excessive ground current detected due to:

– Wiring error.

– Motor internal ground short.

– Internal malfunction.

– Grounded control power terminal (230V systems).


Remedy:

  • Check motor and input power wiring.

  • Replace motor.

  • Disconnect motor power cable from drive and enable drive with current limit set to 0. If fault clears, wiring or motor is the issue. If fault remains, call sales rep.

  • Remove ground from control power input / add isolation transformer.
E35

DriveUndervoltage Fault
(Pre-charge Fault)
Cause:

Converter pre-charge cycle failed due to low AC input voltage or internal malfunction.


Remedy:

  • Check input AC voltage on all phases.

  • Call your sales representative.
E36

DriveOvertemp Fault
Cause:

Converter thermal switch tripped; excessive heat exists in the power circuitry.


Remedy:

  • Reduce acceleration rates.

  • Reduce duty cycle (ON/OFF) of commanded motion.

  • Increase time permitted for motion.

  • Use larger Kinetix 2000 converter.

  • Check for clogged vents or defective fan.
E37

PowerPhaseLoss Fault
Cause:

One or more phases of input AC power missing, or axis enabled when main power removed.


Remedy:

  • Check input AC voltage on all phases.

  • Disable axis before removing power.
E38

SERCOSFault
(Ring Flt)
Cause:

Cable disconnected; SERCOS ring not active after being active.


Remedy:

  • Check that fiber-optic cable is present and connected properly.
E39

DriveHardFault
(Self Sense Flt)
Cause:

Self-sensing Commutation Startup Error; motion required was obstructed.


Remedy:

  • Verify there are no impediments to motion at startup (hard limits).

  • Increase self-sensing current if high friction/load exists.

  • Check motor or encoder wiring using wiring diagnostics.
E43

DriveEnableInput Fault
Cause:

Missing Drive Enable Input Signal. Attempt to enable axis via software while hardware input was inactive, or input transitioned to inactive while enabled.


Remedy:

  • Disable the Drive Enable Input fault.

  • Verify that Drive Enable hardware input is active whenever the drive is enabled through software.
E50

SERCOSFault
(Same ADDR)
Cause:

Duplicate node address detected on SERCOS ring.


Remedy:

  • Verify that each SERCOS drive is assigned a unique node address.
E54

DriveHardFault
(Ifbk HW Fault)
Cause:

Current feedback hardware fault detected.


Remedy:

  • Replace the module.
E60

DriveHardFault
(Unknown Axis)
Cause:

Illegal ID bits detected.


Remedy:

  • Replace the module.
E61

AuxFeedbackFault
(Aux Fdbk AQB)
Cause:

Auxiliary Encoder State Error; illegal transition encountered.


Remedy:

  • Use shielded cables with twisted pair wires.

  • Route the feedback away from potential noise sources.

  • Check the system grounds.

  • Replace the motor/encoder.
E62

AuxFeedbackFault
(Aux Fdbk Loss)
Cause:

The feedback wiring is open, shorted, or missing.


Remedy:

  • Check the motor feedback cable connectors/wiring to the IAM/AM and motor.
E63

AuxFeedbackNoise
Cause:

Noise on auxiliary feedback cable. Recommended grounding instructions not followed.


Remedy:

  • Verify grounding.

  • Route feedback cable away from noise sources.
E64

MotorFeedbackNoise
Cause:

Noise on motor feedback cable.


Remedy:

  • Refer to System Design for Control of Electrical Noise Reference Manual, publication GMC-RM001.
E65

No Fault Message
(Hookup Fault)
Cause:

Hookup procedure failed due to motor or feedback device malfunction.


Remedy:

  • Check motor power/feedback wiring.

  • Refer to on-screen message for resolution.
E66

No Fault Message
(Atune Flt)
Cause:

Autotune procedure failed due to motor or feedback device malfunction.


Remedy:

  • Check motor power/feedback wiring.

  • Refer to on-screen message for resolution.

  • Perform Hookup in RSLogix 5000 software.

  • Consult RSLogix 5000 help screen.
E67
DriveHardFault (Task init)

Operating system failed
Cause: Software initialization fault detected due to hardware failure.



Remedy:

  • Cycle power.

  • If fault persists, replace module.
E68
DriveHardFault (SCANport Comm)

DPI communication failed
Cause: The DPI device or cable is faulty.



Remedy:

  • Check DPI connections.
E69
DriveHardFault (Objects Init)

Non-volatile memory is corrupt due to control board hardware failure.
Cause: Control board hardware failure.



Remedy:

  • Load default parameters, save to non-volatile memory, and recycle power or reset the drive.
E70
DriveHardFault (NV Mem Init)

Non-volatile memory is corrupt due to control board software error.
Cause: Control board software error.



Remedy:

  • Load default parameters, save to non-volatile memory, and recycle power or reset the drive.
E71
DriveHardFault (Memory Init)

RAM or Flash memory validation failure
Cause: Validation failure during initialization.



Remedy:

  • Cycle power.

  • If fault persists, replace module.
E72
DriveOvertemp Fault (Drive Overtemp)

Inverter thermal switch tripped
Cause:

  • The fan on the IAM or an AM failed.

  • The cabinet ambient temperature is above rating.

  • The machine duty cycle requires an RMS current exceeding the continuous rating of the controller.

  • The airflow access to the Kinetix 2000 system is limited or blocked.




Remedy:

  • Replace the failed module.

  • Check the cabinet temperature.

  • Change the command profile to reduce speed or increase time.

  • Check airflow and re-route cables away from the Kinetix 2000 system.
E73
Communicate (Backplane Comm)

Power rail CAN communications failed
Cause:

  • Power rail connection shorted or open.

  • Module not mounted properly.




Remedy:

  • Check module for proper mount.

  • Check power rail and module for foreign objects.
E74
DriveOvercurrent Fault (Bus OverCurrent)

DC link current exceeds rating
Cause:

  • Motor or transmission malfunction.

  • IAM not properly sized.




Remedy:

  • Check for proper motor sizing.

  • Check/replace transmission device.

  • Check/replace motor.

  • Check for proper IAM sizing.

  • Install larger kW rated IAM.
E75
DriveOvervoltage Fault (Shunt Time Out)

The IAM, AM, or SM has exceeded its shunt resistor continuous rating
Cause: Exceeded shunt resistor continuous rating.



Remedy:

  • Use a properly sized shunt or modify duty cycle of the application.

  • System uses internal shunt and requires external shunt for additional capacity.
E76
DriveHardFault (CAN Init)

DPI hardware initialization fault detected
Cause: Control board hardware failure.



Remedy:

  • Reset System.

  • If fault persists, replace system module.
E78
DriveHardFault (SERCOS Init)

Control hardware fault detected
Cause: Control hardware fault detected.



Remedy:

  • Cycle power.

  • If fault persists, replace module.
E79
DriveOvervoltage Fault (Shunt Module Flt)

Shunt module fault
Cause:

  • Shunt module temperature fault LED indicator is steady red.

  • Shunt module shunt fault LED indicator is steady red.

  • Module missing from power rail.




Remedy:

  • Refer to Temperature Fault LED Indicator (page 141).

  • Refer to Shunt Fault LED Indicator (page 141).

  • Install missing module on power rail.

  • Fill empty slot with slot filler module.
E80
DriveHardFault (CPLD Flt)

Control hardware fault detected
Cause: Control hardware fault.



Remedy:

  • Replace module.
E81
DriveHardFault (Common Bus Flt)

Follower IAM detected ac input power being applied
Cause: Follower IAM detected AC input power.



Remedy:

  • Remove ac input power connections from follower IAM.
E90
DriveHardFault (Pre-charge Timeout Flt)

Pre-charge resistor power exceeds the resistor rating
Cause: Pre-charge resistor power exceeds the resistor rating.



Remedy:

  • Allow resistor to cool.
All others
RESERVED
Cause: Unknown / Reserved error.



Remedy:

  • Call your local Rockwell Automation sales representative.