Allen Bradley Kinetix 7000 Servo Drive

Allen Bradley Kinetix 7000 Servo Drive Fault Codes:

Fault Code and MeaningCause and Remedy
No Error Code Displayed

Power (PWR) indicator not ON
Cause: No AC power or auxiliary logic power.



Remedy:

  • Verify that AC control power is applied to the Kinetix 7000 system.



Cause: Internal power supply malfunction.



Remedy:

  • Call your Rockwell Automation sales representative to return module for repair.
No Error Code Displayed

Motor jumps when first enabled
Cause: Motor wiring error.



Remedy:

  • Check motor wiring.

  • Run Hookup test in RSLogix 5000® software.



Cause: Incorrect motor chosen.



Remedy:

  • Verify that the proper motor is selected.
No Error Code Displayed

Digital I/O not working correctly
Cause: I/O power supply disconnected.



Remedy:

  • Verify connections and I/O power source.
E04
MotorOvertemp Fault
(Motor thermal switch tripped)
Cause: High motor ambient temperature and/or excessive current.



Remedy:

  • Operate within (not above) the continuous torque rating for the ambient temperature, 40 °C (104 °F) maximum.

  • Lower ambient temperature, increase motor cooling.



Cause: Motor wiring error.



Remedy:

  • Check motor wiring at MF connector on the drive.



Cause: Incorrect motor selection.



Remedy:

  • Verify that the proper motor has been selected.



Cause: Mechanical failure.



Remedy:

  • Check for motor bearing failure or machine jam.
E05
DriveOvercurrent Fault
(Inverter Overcurrent IOC)
Cause: Motor cables shorted.



Remedy:

  • Verify continuity of motor power cable and connector.



Cause: Motor winding shorted internally.



Remedy:

  • Disconnect motor power cables from the motor. If the motor is difficult to turn by hand, it may need to be replaced.



Cause: Drive temperature too high.



Remedy:

  • Check for clogged vents or defective fan.

  • Verify that cooling is not restricted by insufficient space around the unit.

  • Verify that ambient temperature is not too high.



Cause: Operation above continuous power rating and/or product environmental ratings.



Remedy:

  • Operate within the continuous power rating.

  • Reduce acceleration rates.



Cause: Kinetix 7000 drive has a short-circuit, overcurrent, or failed component.



Remedy:

  • Remove all power and motor connections, and perform a continuity check from the DC bus to the U, V, and W motor outputs. If a continuity exists, check for wire fibers between terminals, or send drive in for repair.
E06
HardOvertravelFault
Cause: Axis moved beyond the physical travel limits in the positive/negative direction. Dedicated overtravel input is inactive.



Remedy:

  • Check wiring.

  • Verify motion profile.

  • Verify axis configuration in RSLogix 5000 software.
E07
MotFeedbackFault
Cause: The feedback wiring is open, shorted, or missing.



Remedy:

  • Check motor encoder and wiring.

  • Run Hookup test in RSLogix 5000 software.
E09
BusUndervoltageFault
Cause: Bus voltage for 460V system is below 275V DC (With three-phase power present).



Remedy:

  • Verify voltage level of the incoming AC power.

  • Verify integrity and consistency of AC power source.

  • Install an uninterruptible power supply (UPS) on your AC input.



Cause: Bus voltage is at least 180V DC below the precharge level of 323… 525V DC.



Remedy:

  • Verify that the bus supply is OK.

  • Disable axis before removing input power.



Cause: One of more phases of AC input power failed.



Remedy:

  • Check AC input power on all phases.
E10
DriveOvervoltageFault
(DC bus voltage is above limits)
Cause: Excessive regeneration of power.



Remedy:

  • Change the deceleration or motion profile.

  • Use a larger system (motor and drive).

  • Install shunt module.

  • Install larger active shunt module or regenerative converter module.



Cause: Bus voltage for 460V system is over 800V DC.



Remedy:

  • Verify line input integrity and that it is within specification.
E11
MotFeedbackFault
Cause: Improper connection (State of Hall feedback inputs is incorrect).



Remedy:

  • Verify the Hall wiring at the MF connector on the drive.

  • Verify 5V power supply to the encoder.

  • Check feedback device.
E16
SoftOvertravelFault
Cause: Axis moved beyond the software axis position in either the positive or negative direction.



Remedy:

  • Verify motion profile.

  • Verify overtravel settings are appropriate.
E18
OverSpeedFault
Cause: Motor speed has exceeded 150% of maximum rated speed. The 100% trip point is dictated by the lesser of the user velocity limits or the motor rated base speed.



Remedy:

  • Check cables for noise.

  • Check tuning.

  • Check feedback device.

  • Verify velocity limit settings.
E19
PositionErrorFault
Cause: Position error limit exceeded.



Remedy:

  • Increase the feed forward gain.

  • Increase following error limit or time.

  • Check position loop tuning.

  • Verify sizing of system.

  • Verify mechanical integrity of system within specification limits.

  • Replace drive.
E20
MotFeedbackFault
Cause: The motor encoder encountered an illegal transition (Motor encoder state error).



Remedy:

  • Use shielded cables with twisted-pair wires.

  • Route the feedback away from potential noise sources.

  • Check the system grounds.

  • Replace the motor/encoder.

  • Check feedback device and wiring.
E21
AuxFeedbackFault
Cause: Communication was not established with an intelligent encoder.



Remedy:

  • Verify auxiliary encoder wiring.
E23
DriveOvertempFault
(IPM thermal protection fault)
Cause: The internal filter protecting the drive from overheating has tripped.



Remedy:

  • Reduce acceleration rates.

  • Reduce duty cycle (ON/OFF) of commanded motion.

  • Increase time permitted for motion.

  • Use larger Kinetix 7000 drive and motor.

  • Check tuning.
E30
MotFeedbackFault
Cause: Communication was not established with an intelligent encoder.



Remedy:

  • Verify motor selection.

  • Verify the motor supports automatic identification.

  • Verify motor encoder wiring.
E34
GroundShortFault
(Excessive ground current)
Cause: Wiring error.



Remedy:

  • Check motor power wiring.

  • Check input power wiring.



Cause: Motor internal ground short.



Remedy:

  • Replace motor.



Cause: Internal malfunction.



Remedy:

  • Disconnect motor power cable from drive and enable drive with current limit set to 0. If fault clears, then a wiring error or motor internal problem exists. If fault remains, call your Rockwell Automation sales representative.

  • Remove ground from control power input.

  • Wire control power to use main power.

  • Add isolation transformer for control power.
E35
DriveUndervoltageFault
(Converter precharge cycle failed)
Cause: Low AC input voltage.



Remedy:

  • Check input AC voltage on all phases.



Cause: Internal malfunction.



Remedy:

  • Call your Rockwell Automation sales representative.
E37

PowerPhaseLossFault
One or more phases of the AC input power is missing.
Cause: AC input power failure or fuse issue.


Remedy:

  • Check input AC voltage and fusing on all phases and DC bus.

  • Disable axis before removing power.
E38

SercosFault
The Sercos ring is not active after being active and operational.
Cause: Cable disconnected.


Remedy:

  • Check that fiber-optic cable is present and properly connected.
E39

DriveHardFault
Self-sensing Commutation Startup Error.
Cause: Obstruction prevents motion required for self-sensing startup commutation.


Remedy:

  • Verify that there are no impediments to motion at startup, such as hard limits.

  • Increase self-sensing current if high friction or load conditions exist.

  • Check motor or encoder wiring using wiring diagnostics.
E43

DriveEnableInputFault
Missing Drive Enable input signal.
Cause:

  • Attempted to enable the axis through software while the Drive Enable hardware input was inactive.

  • The Drive Enable input transition from active to inactive occurred while the axis was enabled.




Remedy:

  • Disable the Drive Enable Input fault.

  • Verify that Drive Enable hardware input is active whenever the drive is enabled through software.

  • Verify wiring and shielding.

  • If error persists, return the drive to Rockwell Automation.
E49

DriveHardFault
Safe Torque Off function mismatch. Drive will not permit motion.
Cause:

  • Loose wiring at SO connector.

  • Cable/header not seated properly in SO connector.

  • Safe Torque Off circuit missing +24V DC.




Remedy:

  • Verify wire terminations, cable/header connections, and +24V DC.

  • Reset error and run proof test.

  • If error persists, return the drive to Rockwell Automation.

  • See the Kinetix Safe Torque Off Feature Safety Reference Manual, GMC-RM002.
E50

SercosFault
Duplicate node address detected on Sercos ring.
Cause: Duplicate addressing configuration.


Remedy:

  • Verify that each Sercos drive is assigned a unique node address.
E54

DriveHardFault
Excessive Current Feedback Offset.
Cause: Defective current feedback sensing.


Remedy:

  • If error persists, return the drive to Rockwell Automation.
E61

AuxFeedbackFault
Auxiliary Encoder State Error.
Cause: The auxiliary encoder encountered an illegal transition.


Remedy:

  • Use shielded cables with twisted-pair wires.

  • Route the feedback away from potential noise sources.

  • Check the system grounds.

  • Replace the motor/encoder.
E62

AuxFeedbackFault
The feedback wiring is open, shorted, or missing.
Cause: Feedback wiring issues.


Remedy:

  • Check the motor feedback cable connectors/wiring to the drive and motor.
E63

AuxFeedbackNoise
Noise on auxiliary feedback cable.
Cause: Recommended grounding, per installation instructions, has not been followed.


Remedy:

  • Verify grounding.

  • Route feedback cable away from noise sources.

  • See System Design for Control of Electrical Noise Reference Manual, publication GMC-RM001.
E64

MotorFeedbackNoise
Noise on motor feedback cable.
Cause: Recommended grounding, per installation instructions, has not been followed.


Remedy:

  • Verify grounding.

  • Route feedback cable away from noise sources.

  • See System Design for Control of Electrical Noise Reference Manual, publication GMC-RM001.
E65

No Fault Message
Hookup procedure failed.
Cause: Motor or feedback device malfunction.


Remedy:

  • Check motor power/feedback wiring.

  • See displayed message for resolution.
E66

No Fault Message
Autotune procedure failed.
Cause: Motor or feedback device malfunction.


Remedy:

  • Check motor power/feedback wiring.

  • See displayed message for resolution.

  • Perform Hookup in RSLogix 5000 software.

  • Consult RSLogix 5000 help message.
E67

DriveHardFault
Operating system failed.
Cause: Software initialization fault detected due to hardware failure.


Remedy:

  • Cycle power.

  • If fault persists, replace module.
E68

DriveHardFault
DPI™ communication failed.
Cause: The DPI device or cable is faulty.


Remedy:

  • Check DPI connections.
E69

DriveHardFault
Nonvolatile memory is corrupt due to control board hardware failure.
Cause: Control board hardware failure.


Remedy:

  • Load default parameters, save to nonvolatile memory, and recycle power or reset the drive.

  • If fault persists, replace module.
E70

DriveHardFault
Nonvolatile memory is corrupt due to control board software error.
Cause: Control board software error.


Remedy:

  • Load default parameters, save to nonvolatile memory, and recycle power or reset the drive.

  • If fault persists, replace module.
E71

DriveHardFault
RAM or flash memory validation failure.
Cause: Memory validation failure.


Remedy:

  • Cycle power.

  • If fault persists, replace module.
E72

DriveOvertemp Fault
Inverter thermal switch tripped.
Cause:

  • The drive fan failed.

  • The cabinet ambient temperature is above rating.

  • The machine duty cycle requires an RMS current exceeding the continuous rating of the controller.

  • The airflow access to the Kinetix 7000 drive is limited or blocked.




Remedy:

  • Replace the failed module.

  • Check the cabinet temperature. See System Design Guidelines.

  • Change the command profile to reduce speed or increase time.

  • Check airflow and remove any fan blockage.
E76

DriveHardFault
DPI hardware initialization fault detected.
Cause: Control board hardware failure.


Remedy:

  • Reset System.

  • If fault persists, replace system module.
E78

DriveHardFault (Sercos Init)
Control hardware fault detected.
Cause: Control hardware fault.


Remedy:

  • Cycle power.

  • If fault persists, replace module.
E80

DriveHardFault (CPLD Flt)
Control hardware fault detected.
Cause: A-to-D conversion state machine error.


Remedy:

  • If fault persists, replace module.
E109

IGBT_TempFault
Junction temperature of Insulated Gate Bipolar Transistor exceeded.
Cause: Drive sizing or load issue.


Remedy:

  • Check for proper drive sizing.

  • Install larger kW rated drive.
E110

EEPROM_Fault
EEPROM failed.
Cause: EEPROM data corrupted or bus not calibrated.


Remedy:

  • If fault persists, replace module.
E111

Regen_PS_OK
The Regen_OK signal is missing at pins 7 and 8 of the GPIO connector.
Cause: Signal missing at GPIO connector.


Remedy:

  • Check error displays on RPS, and troubleshoot per error message.

  • Reset system.