ABB ACS310 Drive

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Wiring Details

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Faults & Alarms

Search from below list for ACS310 drive faults & alarms:

CodeCause & Solution
A2001
OVERCURRENT
Cause: Output current limit controller is active.

Solution:

1. Check motor load.
2. Check acceleration time (parameters 2202 ACCELER TIME 1 and 2205 ACCELER TIME 2).
3. Check motor and motor cable (including phasing).
4. Check ambient conditions.
A2002
OVERVOLTAGE		Cause: DC overvoltage controller is active.

Solution:

1. Check deceleration time (parameters 2203 DECELER TIME 1 and 2206 DECELER TIME 2).
2. Check input power line for static or transient overvoltage.
A2003
UNDERVOLTAGE		Cause: DC undervoltage controller is active.

Solution: Check input power supply.
A2004
DIRLOCK		Cause: Change of direction is not allowed.

Solution: Check parameter 1003 DIRECTION settings.
A2005
IO COMM		Cause: Fieldbus communication break.

Solution:

1. Check status of fieldbus communication.
2. Check fault function parameter settings.
3. Check connections.
4. Check if master can communicate.
A2006
AI1 LOSS		Cause: Analog input AI1 signal has fallen below limit defined by parameter 3021 AI1 FAULT LIMIT.

Solution:

1. Check fault function parameter settings.
2. Check for proper analog control signal levels.
3. Check connections.
A2007
AI2 LOSS		Cause: Analog input AI2 signal has fallen below limit defined by parameter 3022 AI1 FAULT LIMIT.

Solution:

1. Check fault function parameter settings.
2. Check for proper analog control signal levels.
3. Check connections.
A2008
PANEL LOSS		Cause: Control panel selected as active control location for drive has ceased communicating.

Solution:

1. Check panel connection.
2. Check fault function parameters.
3. Check control panel connector.
4. Refit control panel in mounting platform.
5. If drive is in external control mode (REM) and is set to accept start/stop, direction commands or references through control panel:
Check group 10 START/STOP/DIR and 11 REFERENCE SELECT settings.
A2009
DEVICE OVERTEMP		Cause: Drive IGBT temperature is excessive. Alarm limit is 120 °C.

Solution:

1. Check ambient conditions.
2. Check air flow and fan operation.
3. Check motor power against drive power.
A2010
MOTOR TEMP		Cause: Motor temperature is too high (or appears to be too high) due to excessive load, insufficient motor power, inadequate cooling or incorrect start-up data.

Solution:

1. Check motor ratings, load and cooling.
2. Check start-up data.
3. Check fault function parameter settings.
4. Let motor cool down.
5. Ensure proper motor cooling: Check cooling fan, clean cooling surfaces, etc.
A2012
MOTOR STALL		Cause: Motor is operating in stall region due to, for example, excessive load or insufficient motor power.

Solution:

1. Check motor load and drive ratings.
2. Check fault function parameter settings.
A2013
AUTORESET		Cause: Automatic reset alarm.

Solution: Check parameter group 31 AUTOMATIC RESET settings.
A2014
AUTOCHANGE		Cause: PFC Autochange function is active.

Solution: See parameter group 81 PFC CONTROL.
A2015
PFC I LOCK		Cause: PFC Interlocks are active.

Solution:

1. Drive cannot start
• any motor (when Autochange is used)
• the speed regulated motor (when Autochange is not used).
2. See parameter group 81 PFC CONTROL.
A2018
PID SLEEP		Cause: Sleep function has entered the sleeping mode.

Solution: See parameter groups 40 PROCESS PID SET 1… 41 PROCESS PID SET 2.
A2021
START ENABLE 1
MISSING		Cause: No Start enable 1 signal received.

Solution:

1. Check parameter 1608 START ENABLE 1 settings.
2. Check digital input connections.
3. Check fieldbus communication settings.
A2022
START ENABLE 2
MISSING		Cause: No Start enable 2 signal received.

Solution:

1. Check parameter 1609 START ENABLE 2 settings.
2. Check digital input connections.
3. Check fieldbus communication settings.
A2023
EMERGENCY
STOP		Cause: Drive has received emergency stop command and ramps to stop according to ramp time defined by parameter 2208 EMERG DEC TIME.

Solution:

1. Check that it is safe to continue operation.
2. Return emergency stop push button to normal position.
A2025
FIRST START		Cause: Motor identification magnetization is on. This alarm belongs to normal start-up procedure.

Solution: Wait until drive indicates that motor identification is completed.
A2026
INPUT
PHASE
LOSS		Cause: Intermediate circuit DC voltage is oscillating due to missing input power line phase or blown fuse. Alarm is generated when DC voltage ripple exceeds 14% of nominal DC voltage.

Solution:

1. Check input power line fuses.
2. Check for input power supply imbalance.
3. Check fault function parameter setting.
4. This is a programmable fault function, check parameter 3016 SUPPLY PHASE
A2027
USER LOAD
CURVE		Cause: Condition defined by 3701 USER LOAD C MODE has been valid longer than half of the time set by 3703 USER LOAD C TIME.

Solution: See parameter group 37 USER LOAD CURVE.
A2028
START DELAY		Cause: Start delay in progress

Solution: See parameter 2113 START DELAY.
A2030
INLET LOW		Cause: Pressure at pump/fan inlet too low

Solution:

1. Check for a closed valve on the inlet side of the pump/fan.
2. Check piping for leaks.
3. See parameter group 44 PUMP PROTECTION.
A2031
OUTLET HIGH		Cause: Pressure at pump/fan outlet too high

Solution:

1. Check piping for blocks.
2. See parameter group 44 PUMP PROTECTION.

A2032
PIPE FILL		Cause: Pipe fill in progress.

Solution: See parameters 4421…4426.
A2033
INLET VERY LOW		Cause: Pressure at pump/fan inlet too low.

Solution:

1. Check for a closed valve on the inlet side of the pump/fan.
2. Check piping for leaks.
3. See parameter group 44 PUMP PROTECTION.
A2034
OUTLET VERY
HIGH		Cause: Pressure at pump/fan outlet too high.

Solution:

1. Check piping for blocks.
2. See parameter group 44 PUMP PROTECTION.
A2038
MOTOR HEATING 		Cause: Motor heating is active.

Solution:

1. See parameter 2115 MOT. HEATING SEL.
A5001 Cause: Drive is not responding.

Solution: Check panel connection.
A5002 Cause: Incompatible communication profile.

Solution: There is an hardware or software issue in drive, need to repaur or replace drive.
A5010 Cause: Corrupted panel parameter backup file

Solution:

1. Retry parameter upload.
2. Retry parameter download.
A5011 Cause: Drive is controlled from another source.
Solution: Change drive control to the local control mode.
A5012 Cause: Direction of rotation is locked.

Solution: Enable change of direction. See parameter 1003 DIRECTION.
A5013 Cause: Panel control is disabled because start inhibit is active.

Solution:

1. Start from the panel is not possible. Reset the emergency stop command or remove the 3-wire stop command before starting from the panel.
2. Check parameters 1001 EXT1 COMMANDS, 1002 EXT2 COMMANDS and 2109 EMERG STOP SEL.
A5014Cause: Panel control is disabled because of drive fault.

Solution: Reset drive fault and retry.
A5015 Cause: Panel control is disabled because the local control mode lock is active.

Solution: Deactivate the local control mode lock and retry. See parameter 1606 LOCAL LOCK.
A5018 Cause: Parameter default value is not found.

Solution: There is an hardware or software issue in drive, need to repaur or replace drive.
A5019Cause: Writing non-zero parameter value is prohibited.

Solution: Only parameter reset is allowed.
A5020 Cause: Parameter or parameter group does not exist or parameter value is inconsistent.

Solution: There is an hardware or software issue in drive, need to repaur or replace drive.
A5021 Cause: Parameter or parameter group is hidden.

Solution: There is an hardware or software issue in drive, need to repaur or replace drive.
A5022 Cause: Parameter is write protected.

Solution: Parameter value is read-only and cannot be changed.
A5023Cause: Parameter change is not allowed, when drive is running.

Solution: Stop drive and change parameter value.
A5024 Cause: Drive is executing task.

Solution: Wait until task is completed.
A5025 Cause: Software is being uploaded or downloaded.

Solution: Wait until upload/download is complete.
A5026Cause: Value is at or below minimum limit.
A5027Cause: Value is at or above maximum limit.
A5028Cause: Invalid value
A5029 Cause: Memory is not ready.

Solution: Retry.
A5030 Cause: Invalid request
A5031 Cause: Drive is not ready for operation, for example, due to low DC voltage.

Solution: Check input power supply.
A5032Cause: Parameter error.
A5040 Cause: Parameter download error. Selected parameter set is not in current parameter backup file.

Solution: Perform upload function before download.
A5041 Cause: Parameter backup file does not fit into memory.

Solution: There is an hardware or software issue in drive, need to repaur or replace drive.
A5042 Cause: Parameter download error. Selected parameter set is not in current parameter backup file.

Solution: Perform upload function before download.
A5043Cause: No start inhibit.
A5044 Cause: Parameter backup file restoring error.

Solution:

1. Check that file is compatible with drive.
A5050 Cause: Parameter upload aborted.

Solution:

1. Retry parameter upload.
A5051Cause: File error.

Solution: There is an hardware or software issue in drive, need to repaur or replace drive.
A5052Cause: Parameter upload has failed.

Solution: Retry parameter upload.
A5060 Cause: Parameter download aborted.

Solution:

1. Retry parameter download.
A5062Cause: Parameter download has failed.

Solution: Retry parameter download.
A5070 Cause: Panel backup memory write error.

Solution: There is an hardware or software issue in drive, need to repaur or replace drive.
A5071 Cause: Panel backup memory read error.

Solution: There is an hardware or software issue in drive, need to repaur or replace drive.

A5080 		Cause: Operation is not allowed because the drive is not in the local control mode.

Solution: Switch to the local control mode.
A5081 Cause: Operation is not allowed because of active fault.

Solution: Check cause of fault and reset fault.
A5083Cause: Operation is not allowed because parameter lock is on.


Solution: Check parameter 1602 PARAMETER LOCK setting.
A5084 Cause: Operation is not allowed because drive is performing a task.

Solution: Wait until task is completed and retry.
A5085Cause: Parameter download from source to destination drive has failed.

Solution:

1. Check that source and destination drive types are same, ie ACS310. See the type designation label of the drive.
A5086Cause: Parameter download from source to destination drive has failed.

Solution:

1. Check that source and destination drive type designations are the same.
2. See type designation labels of the drives.
A5087 Cause: Parameter download from source to destination drive has failed because parameter sets are incompatible.

Solution:

1. Check that source and destination drive information are same. See parameters in group 33 INFORMATION.
A5088 Cause: Operation has failed because of drive memory error.

Solution: There is an hardware or software issue in drive, need to repaur or replace drive.
A5089 Cause: Download has failed because of CRC error.

Solution: There is an hardware or software issue in drive, need to repaur or replace drive.
A5090 Cause: Download has failed because of data processing error.

Solution: There is an hardware or software issue in drive, need to repaur or replace drive.
A5091Cause: Operation has failed because of parameter error.

Solution: There is an hardware or software issue in drive, need to repaur or replace drive.
A5092Cause: Parameter download from source to destination drive has failed because parameter sets are incompatible.

Solution:

1. Check that source and destination drive information are same. See parameters in group 33 INFORMATION.
F0001
OVERCURRENT 		Cause: Output current has exceeded trip level. Overcurrent trip limit for drive is 325% of drive nominal current.

Solution:

1. Check motor load.
2. Check acceleration time (parameters 2202 ACCELER TIME 1 and 2205 ACCELER TIME 2).
3. Check motor and motor cable (including phasing).
4. Check ambient conditions. Load capacity decreases if installation site ambient temperature exceed 40 °C.
F0002
DC OVERVOLT		Cause: Excessive intermediate circuit DC voltage. DC overvoltage trip limit is 420 V for 200 V drives and 840 V for 400 V drives.

Solutions:
1. Check that overvoltage controller is on (parameter 2005 OVERVOLT CTRL).
2. Check brake chopper and resistor (if used). DC overvoltage control must be deactivated when brake chopper and resistor are used.
3. Check deceleration time (parameters 2203 DECELER TIME 1 and 2206 DECELER TIME 2).
4. Check input power line for static or transient overvoltage.
5. Retrofit frequency converter with brake chopper and brake resistor.
F0003
DEV OVERTEMP		Cause: Drive IGBT temperature is excessive. Fault trip limit is 135 °C.

Solution:

1. Check ambient conditions.
2. Check air flow and fan operation.
3. Check motor power against drive power.
F0004
SHORT CIRC 		Cause: Short circuit in motor cable(s) or motor

Solution:

1. Check motor and motor cable.
F0006
DC UNDERVOLTAGE 		Cause: Intermediate circuit DC voltage is not sufficient due to missing input power line phase, blown fuse, rectifier bridge internal fault or too low input power.

Solution:

1. Check that undervoltage controller is on (parameter 2006 UNDERVOLT CTRL).
2. Check input power supply and fuses.
F0007
AI1 LOSS		Cause: Analog input AI1 signal has fallen below limit defined by parameter 3021 AI1 FAULT LIMIT.

Solution:

1. Check fault function parameter settings.
2. Check for proper analog control signal levels.
3. Check connections.
F0008
AI1 LOSS		Cause: Analog input AI2 signal has fallen below limit defined by parameter 3022 AI2 FAULT LIMIT.

Solution:

1. Check fault function parameter settings.
2. Check for proper analog control signal levels.
3. Check connections.
F0009
MOT OVERTEMP		Cause: Motor temperature is too high (or appears to be too high) due to excessive load, insufficient motor power, inadequate cooling or incorrect start-up data.

Solution:

1. Check motor ratings, load and cooling.
2. Check start-up data.
3. Check fault function parameter settings.
4. Let motor cool down. Ensure proper motor cooling:
5. Check cooling fan, clean cooling surfaces, etc.
F0010
PANEL LOSS		Cause: Control panel selected as active control location for drive has ceased communicating.

Solution:

1. Check panel connection.
2. Check fault function parameters.
3. Check control panel connector.
4. Refit control panel in mounting platform.
5. If drive is in external control mode (REM) and is set to accept start/stop, direction commands or references through control panel:
Check group 10 START/STOP/DIR and 11 REFERENCE SELECT settings.
F0012
MOTOR STALL		Cause: Motor is operating in stall region due to, for example, excessive load or insufficient motor power.

Solution:

1. Check motor load and drive ratings.
2. Check fault function parameter settings.
F0014
EXT FAULT 1		Cause: External fault 1 Check external devices for faults.

Solution:

1. Check fault function parameter setting.
F0015
EXT FAULT 2		Cause: External fault 2

Solution:

1. Check external devices for faults.
2. Check fault function parameter setting.
F0016
EARTH FAULT		Cause: Drive has detected earth (ground) fault in motor or motor cable.

Solution:

1. Check motor.
2. Check motor cable.
3. Motor cable length must not exceed maximum specifications.

Note: Disabling earth fault (ground fault) may
damage drive.
F0018
THERM FAIL		Cause: Drive internal fault. Thermistor used for drive internal temperature measurement is open or short-circuited.

Solution: This hardware issue in drive need to repair or replace drive.
F0021
CURRENT MEAS 		Cause: Drive internal fault. Current measurement is out of range.

Solution: This hardware issue in drive need to repair or replace drive.
F0022
Supply PHASE
LOSS		Cause: Intermediate circuit DC voltage is oscillating due to missing input power line phase or blown fuse. Fault trip occurs when DC voltage ripple exceeds 14% of nominal DC voltage.

Solution:

1. Check input power line fuses.
2. Check for input power supply imbalance.
3. Check fault function parameter setting.
F0024
OVERSPEED		Cause: Motor is turning faster than highest allowed speed due to incorrectly set minimum/maximum speed.
Operating range limits are set by parameters 2007 MINIMUM FREQ and 2008 MAXIMUM FREQ.

Solution:

1. Check minimum/maximum frequency settings.
2. Check adequacy of motor braking torque.

F0026
DRIVE ID 		Cause: Internal drive ID fault

Solution: This hardware issue in drive need to repair or replace drive.
F0027
CONFIG FILE 		Cause: Internal configuration file error.

Solution: This hardware issue in drive need to repair or replace drive.
F0028
SERIAL 1 ERR		Cause: Fieldbus communication break.

Solution:

1. Check status of fieldbus communication.
2. Check fault function parameter settings.
3. Check connections.
4. Check if master can communicate.
F0029
EFB CON FILE		Cause: Configuration file reading error.

Solution: There is an hardware or software issue in drive, need to repaur or replace drive.
F0030
FORCE TRIP		Cause: Trip command received from fieldbus

Solution: See appropriate communication module manual.
F0031
EFB 1		Cause: Error from the embedded fieldbus (EFB) protocol application. The meaning is protocol dependent.

Solution: Check communication parameter.
F0032
EFB 2		Cause: Error from the embedded fieldbus (EFB) protocol application. The meaning is protocol dependent.

Solution: Check communication parameter.
F0033
EFB 3		Cause: Error from the embedded fieldbus (EFB) protocol application. The meaning is protocol dependent.

Solution: Check communication parameter.
F0034
MOTOR PHASE		Cause: Motor circuit fault due to missing motor phase or motor thermistor relay (used in motor temperature measurement) fault.

Solution:

1. Check motor and motor cable.
2. Check motor thermistor relay (if used).
F0035
OUTPUT WIRING		Cause: Incorrect input power and motor cable connection (that is input power cable is connected to drive motor connection).
Fault can be erroneously declared if drive is faulty or input power is delta grounded system and motor cable capacitance is large.

Solution:

1. Check input power connections.
2. Check input & output connection.
F0036
INCOMPATIBLE
SW		Cause: Loaded software is not compatible.

Solution: There is an hardware or software issue in drive, need to repaur or replace drive.
F0038
USER LOAD
CURVE		Cause: Condition defined by 3701 USER LOAD C MODE has been valid longer than the time set by 3703 USER LOAD C TIME.

Solution: See parameter group 37 USER LOAD CURVE.
F0039
UNKNOWN
EXTENSION		Cause: Option module not supported by the drive firmware is connected to the drive.

Solution: Check connections.
F0040
INLET VERY
LOW		Cause: Pressure at pump/fan inlet too low

Solution:

1. Check for a closed valve on the inlet side of the pump/fan.
2. Check piping for leaks. See parameter group 44 PUMP PROTECTION.
F0041
OUTLET VERY
HIGH		Cause: Pressure at pump/fan outlet too high

Solution:

1. Check piping for blocks.
2. See parameter group 44 PUMP PROTECTION.
F0042
INLET LOW		Cause: Pressure at pump/fan inlet too low Check for a closed valve on the inlet side of the pump/fan.

Solution:

1. Check piping for leaks.
2. See parameter group 44 PUMP PROTECTION.
F0043
OUTLET HIGH		Cause: Pressure at pump/fan outlet too high.

Solution:

1. Check piping for blocks.
2. See parameter group 44 PUMP PROTECTION.
F0101
SERF CORRUPT		Cause: Drive internal error.

Solution: There is an hardware or software issue in drive, need to repaur or replace drive.
F0103
SERF MACRO		Cause: Drive internal error.

Solution: There is an hardware or software issue in drive, need to repaur or replace drive.
F0201
DSP T1
OVERLOAD		Cause: Drive internal error.

Solution: There is an hardware or software issue in drive, need to repaur or replace drive.
F0202
DSP T2
OVERLOAD		Cause: Drive internal error.

Solution: There is an hardware or software issue in drive, need to repaur or replace drive.
F0203
DSP T3
OVERLOAD		Cause: Drive internal error.

Solution: There is an hardware or software issue in drive, need to repaur or replace drive.
F0204
DSP STACK
ERROR		Cause: Drive internal error.

Solution: There is an hardware or software issue in drive, need to repaur or replace drive.
F0206
CB ID ERROR		Cause: Drive internal error.

Solution: There is an hardware or software issue in drive, need to repaur or replace drive.
F1000
PAR HZRPM 		Cause: Incorrect speed/frequency limit parameter setting

Solution:

1. Check parameter settings.
2. Following must apply: 2007 MINIMUM FREQ < 2008 MAXIMUM FREQ,
3. 2007 MINIMUM FREQ/9907 MOTOR NOM FREQ and 2008 MAXIMUM FREQ/9907 MOTOR NOM FREQ are within range.

F1001
PAR PFC
REF NEG		Cause: Incorrect PFC parameters.

Solution:

1. Check parameter group 81 PFC CONTROL settings. 2. Check that following applies:
• 2007 MINIMUM FREQ > 0 when 8123 is ACTIVE or SPFC ACTIVE.
F1003
PAR AI SCALE		Cause: Incorrect analog input AI signal scaling.

Solution:

1. Check parameter group 13 ANALOG INPUTS settings.
2. Check that following applies:
• 1301 MINIMUM AI1 < 1302 MAXIMUM AI1
• 1304 MINIMUM AI2 < 1305 MAXIMUM AI2.
F1004
PAR AO SCALE		Cause: Incorrect analog output AO signal scaling.

Solution:

1. Check parameter group 15 ANALOG OUTPUTS settings.
2. Check that following applies:
• 1504 MINIMUM AO1 < 1505 MAXIMUM AO1.
F1006
PAR EXT RO		Cause: Incorrect extension relay output parameters

Solution:

1. Check parameter settings.
2. Check that following applies:
• MREL relay output extension module is connected to the drive.
• 1402…1403 RELAY OUTPUT 2 … RELAY OUTPUT 3 and 1410 RELAY OUTPUT 4 have non-zero values.
F1012
PAR PFC
IO 1		Cause: I/O configuration for PFC not complete.

Solution:

1. Check parameter settings. Following must apply:
• There are enough relays parameterized for PFC.
• No conflict exists between parameter group 14 RELAY OUTPUTS, parameter 8117 NR OF AUX MOT and parameter 8118 AUTOCHNG INTERV.
F1013
PAR PFC
IO 2		Cause: I/O configuration for PFC not complete.

Solution:

1.Check parameter settings. Following must apply:
• The actual number of PFC motors (parameter 8127 MOTORS) matches the PFC motors in parameter group 14 RELAY OUTPUTS and parameter 8118 AUTOCHNG INTERV.
F1014
PAR PFC
IO 3		Cause: I/O configuration for PFC not complete. The drive is unable to allocate a digital input (interlock) for each PFC motor.


Solution: See parameters 8120 INTERLOCKS and 8127 MOTORS.
F1015
PAR USER
DEFINED U/F		Cause: Incorrect voltage to frequency (U/f) ratio voltage setting.

Solution:

1. Check parameter 2610 USER DEFINED U1…2617 USER DEFINED F4 settings.
F1016
PAR USER
LOAD C		Cause: Incorrect user load curve parameter setting.

Solution:

1. Check parameter settings. Following must apply:
• 3704 LOAD FREQ 1 < 3707 LOAD FREQ 2 < 3710 LOAD FREQ 3 < 3713 LOAD FREQ 4 < 3716 LOAD FREQ 5
• 3705 LOAD TORQ LOW 1 < 3706 LOAD TORQ HIGH 1

• 3708 LOAD TORQ LOW 2 < 3709 LOAD TORQ HIGH 2

• 3711 LOAD TORQ LOW 3 < 3712 LOAD TORQ HIGH 3

• 3714 LOAD TORQ LOW 4 < 3715 LOAD TORQ HIGH 4

• 3717 LOAD TORQ LOW 5 < 3718 LOAD TORQ HIGH 5.
F1017
PAR SETUP 1		Cause: It is not allowed to use frequency input signal and frequency output signal simultaneously.

Solution:

1. Disable frequency output or frequency input:
• change transistor output to digital mode (value of parameter 1804 TO MODE = DIGITAL), or
• change frequency input selection to other value in parameter groups
11 REFERENCE SELECT,
40 PROCESS PID SET 1,
41 PROCESS PID SET 2 and
42 EXT / TRIM PID.