Allen Bradley Kinetix 300 Servo Drive

Allen Bradley Kinetix 300 Servo Drive Fault Codes:

Fault Code and Meaning	Cause and Remedy
– Status indicator not displaying any messages	Cause: No AC power or back-up power. Internal power supply malfunction. Remedy: Verify AC power or back-up power is applied to the Kinetix 300 drive. Call your Allen-Bradley representative.
– Motor jumps when first enabled	Cause: Motor wiring error. Incorrect motor chosen. Remedy: Check motor wiring. Verify that the proper motor is selected.
E04 Motor overtemperature	Cause: Motor thermostat trips due to: High motor ambient temperature or Excessive current. Motor wiring error. Incorrect motor selection. Remedy: Operate within (not above) the continuous torque rating for the ambient temperature 40 °C (104 °F) maximum. Lower ambient temperature, increase motor cooling. Check motor wiring. Verify that the proper motor has been selected.
E06 Hardware overtravel	Cause: Dedicated overtravel input is inactive. Remedy: Check wiring. Verify motion profile.
E07 Feedback lost	Cause: The feedback wiring is open, shorted, or missing. Remedy: Check motor encoder wiring. Make sure that the motor is recognized from drive’s Web-based configuration motor screen.
E09 Bus undervoltage	Cause: Low AC line/AC power input. Remedy: Verify voltage level of the incoming AC power. Check AC power source for glitches or line drop. Install an uninterruptible power supply (UPS) on your AC input.
E10 Bus overvoltage	Cause: Excessive regeneration of power (motor driven by external source). Excessive AC input voltage. Remedy: Change the deceleration or motion profile. Use a larger system (motor and Kinetix 300 drive). Use a resistive shunt (verify wiring if connected). Verify that input is within specifications.
E11 Illegal Hall state	Cause: Incorrect phasing. Bad connections. Remedy: Check the Hall phasing. Verify the Hall wiring. Verify 5V power supply to the encoder.
E12 Home search failed	Cause: Home sensor and/or marker is outside the overtravel limits. Remedy: Check wiring. Reposition the overtravel limits or sensor.
E14 Ethernet I/O connection lost	Cause: Ethernet I/O Connection lost. Remedy: Check wiring and Ethernet cables and routing. Check controller program to be sure that I/O is scanned at correct RPI rate.
E16 Software overtravel	Cause: Programmed overtravel limit has been exceeded. Remedy: Verify motion profile. Verify that overtravel settings are appropriate.
E18 Overspeed fault	Cause: Motor speed has exceeded 125% of maximum rated speed. Remedy: Check cables for noise. Check tuning.
E19 Excess position error	Cause: Position error limit was exceeded. Remedy: Increase following error limit or time. Check position loop tuning.
E23 Drive Thermal Protection	Cause: The internal filter algorithm protecting the drive from overheating has tripped. Remedy: Reduce acceleration rates. Reduce duty cycle (ON/OFF) of commanded motion. Increase time permitted for motion. Use larger Kinetix 300 drive and motor. Check tuning.
E26 Index parameter out of range	Cause: Parameters that are specified in the index table are beyond system capabilities. Remedy: Verify index parameters, such as position and velocity.
E27 Absolute move fault	Cause: Initiated move without being homed. Remedy: When using an absolute encoder home the axis before attempting an absolute move.
E30 Encoder communication fault	Cause: Communication was not established with an intelligent encoder. Remedy: Verify motor selection. Verify that the motor supports automatic identification. Verify motor encoder wiring.
E31 Encoder data	Cause: Encoder data is corrupted. Remedy: Replace the motor/encoder.
E39 Safe Torque Off while enabled	Cause: The safety circuit was opened while drive was enabled or while attempting to enable. Remedy: Check safety circuit.
E43 Drive enable input	Cause: An attempt was made to enable the axis through software while the Drive Enable hardware input was inactive. The Drive Enable input transitioned from active to inactive while axis was enabled. Remedy: Verify that Drive Enable hardware input is active whenever the drive is enabled through software.
E44 Controller changed to PROG mode	Cause: Program downloaded or turned key on logix controller to program position. Remedy: Place controller back in RUN mode, clear faults.
E67 Operating system failed	Cause: Hardware or configuration failure. Remedy: Cycle power. Check configuration settings to be sure that drive tags setting are valid. Check your program to ensure that there are not explicit messages to internal drive variables that have been noted as unpublished or reserved.
E70 Memory module error	Cause: Bad memory module. Remedy: Replace memory module.
E72 Drive temperature too high	Cause: The heatsink temperature sensor has detected an overtemperature condition due to improper airflow or environmental temperature. Remedy: Check for clogged vents or defective fan. Make sure that cooling is not restricted by insufficient space around the unit. Check ambient temperature in enclosure. Reduce acceleration rates. Reduce duty cycle (ON/OFF). Increase time permitted for motion.
E74 Drive has exceeded peak current limit	Cause: Motor cables shorted. Motor winding shorted internally. Machine duty cycle requires RMS current exceeding rating. Operation above continuous power/env rating. Short circuit or failed component. Remedy: Verify continuity of motor power cables and connector. Disconnect motor power cables. If motor is hard to turn by hand, replace it. Change the command profile to reduce speed or increase time. Verify ambient temperature. Operate within ratings. Reduce acceleration rates. Perform continuity check from DC bus to U, V, W outputs. If continuity exists, check for wire fibers or send drive for repair.
E76 Blank memory module	Cause: A Blank MEM module has been inserted into the drive. Remedy: Push and hold the drive’s enter key until the drive shows “bUSY”. This formats the module.
E91 User watchdog has timed out	Cause: Ladder program error. Remedy: Not writing to WatchDogKick Tag frequently enough to help prevent timeout. Watchdog timeout period set to too low a value. Increase timeout period or change controller application.
E92 Bad battery	Cause: Tamagawa absolute feedback battery voltage low or missing. Battery error at startup. Remedy: Replace battery.
E93 Motion set-up parameters calculation error	Cause: Motion set-up parameters calculate an acceleration value above or below the drive capability. Remedy: Check indexing profiles or motion set-up profiles. Increase or decrease acceleration profile. Increase or decrease permitted time for motion.
E94 Motor or motor feedback cable	Cause: Motor or feedback device malfunction. Grounding instructions not followed. Remedy: Check motor power/feedback wiring. Replace motor or encoder. Verify grounding. Route feedback cables away from noise sources. See System Design for Control of Electric Noise Reference Manual.
E95 Wrong Indexing Mode	Cause: Index Type or ReferenceSource not supported in configured Linear/Rotary Unwind mode. Remedy: Change the Index Type or ReferenceSource to values that are supported by selecting Linear or Rotary Unwind mode.