Allen Bradley Kinetix 5700 Servo Drive

Fault Code and MeaningCause and Remedy
FLT S02 – MTR COMMUTATION

Motor Commutation Fault

Cause: An illegal state transition of the motor hall-commutation feedback signals has been detected.



Remedy:

  • Verify the motor hall feedback wiring is not open/shorted/missing.

  • Use shielded cables, route feedback away from potential noise sources.

  • Check system grounds.

  • Replace the motor.


FLT S03 – MTR OVERSPEED FL – 0

Motor Overspeed Factory Limit Fault

Cause: Motor speed has exceeded 125% of its maximum speed.



Remedy:

  • Check control loop tuning.


FLT S03 – MTR OVERSPEED FL – 1

Motor Overspeed Factory Limit Fault

Cause: The output frequency has exceeded 590 Hz.



Remedy:

  • Check control loop tuning.

  • Reduce the velocity command.


FLT S04 – MTR OVERSPEED UL

Motor Overspeed User Limit Fault

Cause: Motor speed has exceeded motor overspeed user limit.



Remedy:

  • Check control loop tuning.

  • Increase the Motor Overspeed UL attribute value.


FLT S05 – MTR OVERTEMP FL nn

Motor Overtemperature Factory Limit Fault

Cause: Calculations based on the motor thermistor indicate that the motor factory temperature limit has been exceeded.

Sub-code (nn):

01: Motor Thermostat or Thermistor

02: Encoder Temperature Sensor



Remedy:

  • Operate motor within continuous torque rating.

  • Reduce motor ambient temperature.

  • Add motor cooling.

  • (Available only on Kinetix VP and MP-Series™ motors. Not supported on induction motors).


FLT S07 – MTR OVERLOAD FL

Motor Thermal Overload Factory Limit Fault

Cause: The motor thermal model has exceeded its factory set thermal capacity limit.



Remedy:

  • Modify the command profile to reduce speed or increase time.


FLT S08 – MTR OVERLOAD UL

Motor Thermal Overload User Limit Fault

Cause: The motor thermal model has exceeded the thermal capacity limit given by Motor Thermal Overload User Limit.



Remedy:

  • Modify the command profile.

  • Increase the Motor Thermal Overload UL attribute value.


FLT S09 – MTR PHASE LOSS

Motor Phase Loss

Cause: Torque Prove function detected motor current below a limit set by Torque Prove Current Limit.



Remedy:

  • Check motor connections.


FLT S10 – INV OVERCURRENT

Inverter Overcurrent Fault

Cause: Inverter current has exceeded the instantaneous current limit (determined by hardware).



Remedy:

  • Check motor power cable for shorts.

  • Verify motor windings are not shorted.

  • Verify motor power wire gauge.

  • Operate within the continuous power rating.

  • Reduce acceleration times.

  • Verify iTRAK power supply cable wiring.


FLT S11 – INV OVERTEMP FL

Inverter Overtemperature Factory Limit Fault

Cause: The measured inverter temperature has exceeded the factory set temperature limit.



Remedy:

  • Modify the command profile to reduce speed or increase time.

  • Reduce drive ambient temperature.

  • Verify airflow through drive is not obstructed.


FLT S13 – INV OVERLOAD FL

Inverter Thermal Overload Factory Limit Fault

Cause: The thermal capacity of the inverter has exceeded the factory set limit.



Remedy:

  • Modify the command profile to reduce speed or increase time.


FLT S14 – INV OVERLOAD UL

Inverter Thermal Overload User Limit Fault

Cause: The thermal capacity of the inverter has exceeded the user set limit given by the inverter Thermal Overload User Limit.



Remedy:

  • Modify the command profile to reduce speed or increase time.

  • Increase the Inverter Thermal Overload UL attribute value.


FLT S15 – CONV OVERCURRENT

Converter Overcurrent Fault

Cause: The measured converter current has exceeded the factory set current limit.



Remedy:

  • Reduce the number of drives in the same bus group.

  • Reduce number of capacitor modules.

  • Verify iTRAK power supply requirements.


FLT S16 – GROUND CURRENT

Ground Current Factory Limit Fault

Cause: The sensing circuitry in the power stage has detected excessive ground current.



Remedy:

  • Check motor power wiring; check power cable for shorts.

  • Replace motor if the fault persists.

  • Check DC bus wiring if using a capacitor module.


FLT S18 – CONV OVERTEMP FL

Converter OverTemp Factory Limit Fault

Cause: The measured converter temperature has exceeded the factory set temperature limit.



Remedy:

  • Reduce the number of drives in the same bus group.

  • Modify the command profile of inverters in the same bus group to reduce speed or increase time.

  • Reduce drive ambient temperature.

  • Verify airflow through drive is not obstructed.

  • Verify iTRAK power supply requirements.


FLT S20 – CONV OVERLOAD FL

Converter Thermal Overload Factory Limit Fault

Cause: The converter thermal model indicates that the temperature has exceeded the factory set capacity rating of 110%.



Remedy:

  • Reduce the number of drives in the same bus group.

  • Reduce duty-cycle of commanded motion.

  • Verify iTRAK power supply requirements.


FLT S21 – CONV OVERLOAD UL

Converter Thermal Overload User Limit Fault

Cause: The converter thermal model indicates that the temperature has exceeded the limit given by the Converter Thermal Overload User Limit.



Remedy:

  • Reduce the number of drives in the same bus group.

  • Reduce duty-cycle of commanded motion.

  • Increase the Converter Thermal Overload UL attribute value.

  • Verify iTRAK power supply requirements.


FLT S22 – AC POWER LOSS

AC Power Loss Fault

Cause: All three AC input phases are detected as absent when any one of the inverters connected to a converter is in the enabled state.



Remedy:

  • Check AC input voltage on all phases.


FLT S23 – AC PHASE LOSS

AC Single Phase Loss Fault

Cause: A single AC input phase was lost.



Remedy:

  • Check AC input voltage on all phases.


FLT S25 – CONV PRECHARGE FAILURE

Precharge Failure Fault

Cause: The pre-charge circuit monitoring algorithm detected that the DC bus did not reach a factory set voltage level after charging for a period of time.



Remedy:

  • Check AC input voltage on all phases.

  • Check input power wiring.

  • Replace power supply or drive module if fault persists.

  • Verify iTRAK power supply cable wiring.


FLT S27 – BUS REG OVERTEMP FL

Bus Regulator Overtemperature Factory Limit Fault

Cause: The digital input assigned to the shunt thermal switch OK is asserted LOW.



Remedy:

  • Check the digital input wiring.

  • Check the digital input assignments.

  • Check the shunt power configuration in Logix Designer.

  • Reduce regenerative energy dissipation of the application.

  • Add a larger external shunt resistor or active brake module.


FLT S29 – BUS REG OVERLOAD FL

Bus Regulator Thermal Overload Factory Limit Fault

Cause: The shunt thermal model has exceeded its factory set thermal capacity limit.



Remedy:

  • Modify the duty cycle of the application.

  • Add external shunt for additional capacity.

  • Add capacitor module.


FLT S30 – BUS REG OVERLOAD UL

Bus Regulator Thermal Overload User Limit Fault

Cause: The shunt thermal model has exceeded the thermal capacity limit given by Bus Regulator Thermal Overload User Limit.



Remedy:

  • Modify the duty cycle of the application.

  • Add external shunt for additional capacity.

  • Increase the Bus Regulator Thermal Overload UL attribute value.

  • Add capacitor module.


FLT S31 – BUS REG FAILURE

Bus Regulator Failure

Cause: The shunt circuit has detected that the shunt resistor is shorted.



Remedy:

  • Check for shorts in the shunt connector.

  • Unplug the shunt connector and measure the resistance of the shunt.

  • Replace power supply if shunt resistor is shorted.


FLT S32 – BUS CAPACITOR MODULE FAILURE

Bus Capacitor Module Failure

Cause: The digital input assigned to capacitor module OK is asserted LOW.



Remedy:

  • Check the digital input wiring.

  • Check the digital input assignments.

  • Replace the capacitor module, if necessary.


FLT S33 – BUS UNDERVOLT FL

Bus Undervoltage Factory Limit Fault

Cause: DC Bus voltage level is below the factory set limit.



Remedy:

  • Verify voltage level of the incoming AC.

  • Monitor AC power source for glitches or line droop.

  • Install UPS on AC input.


FLT S34 – BUS UNDERVOLT UL

Bus Undervoltage User Limit Fault

Cause: DC Bus voltage level is below the user set limit as given by Bus Undervoltage User Limit. For iTRAK power supply, this refers to the output (IDC) power busses.



Remedy:

  • Verify voltage level of the incoming AC.

  • Monitor AC power source for glitches or line droop.

  • Install UPS on AC input.

  • Increase Bus Undervoltage UL attribute value.

  • Verify iTRAK power supply cable wiring.


FLT S35 – BUS OVERVOLT FL

Bus Overvoltage Factory Limit Fault

Cause: DC Bus voltage level is above the factory set limit. For iTRAK power supply, this refers to the input or output iTRAK power busses.



Remedy:

  • Change the deceleration or motion profile of some or all of the drives connected to the DC bus.

  • Unplug the shunt connector and measure the resistance of the shunt.

  • Add an external shunt resistor or an active brake module.

  • Replace DC-bus power supply if shunt resistor is open.

  • Verify iTRAK power supply cable wiring.


FLT S37 – BUS POWER LOSS

Bus Power Loss Fault

Cause: The DC-bus voltage level is below the bus power loss threshold for more than 50 ms.



Remedy:

  • Verify voltage level of the incoming AC.

  • Increase the Power Loss Threshold Attribute.

  • Monitor AC power source for glitches or line droop.

  • Install UPS on AC input.


FLT S38 – FUSE BLOWN nn

Bus Power Fuse Blown Fault

Cause: The internal DC-bus power fuse is blown.

Sub-code (nn):

00: Non user-replaceable fuse

01: User replaceable fuse (iTRAK power supply only)



Remedy:

  • 00: Return drive for repair if fault continues; Verify output power wiring (iTRAK).

  • 01: Verify output power wiring; Replace fuse.


FLT S40 – BUS POWER SHARING FAULT

Bus Power Sharing Fault

Cause: A power supply or RPS sharing DC-bus power with this module (power supply or drive) has requested that this module stop consuming power from the DC-bus.



Remedy:

  • Check the fault condition on the DC-bus power supply.

  • Install UPS on AC input.


FLT S41 – MTR AQB STATE FL

Feedback Signal Noise FL

Cause: The number of illegal state transitions of the motor AQB encoder feedback signals has exceeded a factory limit.



Remedy:

  • Verify the motor feedback wiring is not open/shorted/missing.

  • Use shielded cables, route feedback away from potential noise sources.

  • Check system grounds, replace motor/encoder.


FLT S43 – FDBK LOSS FL

Feedback Signal Loss FL

Cause: The detected voltage levels of the A/B channel signals from the feedback device are below the Feedback Signal Loss factory limit.



Remedy:

  • Verify the motor feedback wiring is not open/shorted/missing.

  • Use shielded cables, route feedback away from potential noise sources.

  • Check system grounds, replace motor/encoder.


FLT S44 – FDBK LOSS UL

Feedback Signal Loss UL

Cause: The associated fault/alarm sub-code indicates which of the supported feedback channels is reporting this fault/alarm.



Remedy:

  • Verify the motor feedback wiring is not open/shorted/missing.

  • Use shielded cables, route feedback away from potential noise sources.

  • Check system grounds, replace motor/encoder.


FLT S45 – FDBK COMM FL

Motor Feedback Data Loss Factory Limit Fault

Cause: The number of consecutive missed or corrupted serial data packets, or invalid position feedback values from the intelligent feedback device has exceeded a factory set limit.



Remedy:

  • Check motor feedback cable and connector.

  • Check motor power cable and feedback wire shields are secured correctly.

  • Check motor frame is grounded correctly.


FLT S46 – FDBK COMM UL

Motor Feedback Data Loss User Limit Fault

Cause: The number of consecutive missed or corrupted serial data packets from the intelligent feedback device has exceeded a user set limit.



Remedy:

  • Consult Possible Solutions for FLT S47.


FLT S47 – FDBK DEVICE FAILURE nn

Motor Feedback Device Failure Fault (DSL or Hiperface feedback)

Cause: The feedback device has detected an internal error (DSL or Hiperface).

(Refer to manual for specific nn sub-code definitions including Acceleration Overflow, Tracking Filter Error, Counter Error, Sync Error, etc.)



Remedy:

  • Check motor feedback cable for proper connectivity and continuity.

  • Check motor phasing (U, V, W) and feedback wire connections at the drive.

  • Review Electrical Noise Reduction (see bonding painted panels and wire-braid bonding).

  • Cycle control power.

  • Check feedback shield connection.

  • Reduce shock and vibration to motor.

  • Replace motor if fault continues.


FLT S49 – BRAKE SLIP FLT

Brake Slip Exception

Cause: Motor displacement exceeded the brake slip tolerance while the mechanical brake was engaged.



Remedy:

  • Check motor brake.


FLT S50 – POS HW OTRAVEL

Hardware Overtravel – Positive

Cause: The axis has moved beyond the digital input travel limit in the positive direction.



Remedy:

  • Check digital input and axis position.


FLT S51 – NEG HW OTRAVEL

Hardware Overtravel – Negative

Cause: The axis has moved beyond the digital input travel limit in the negative direction.



Remedy:

  • Check digital input and axis position.


FLT S54 – POSN ERROR

Excessive Position Error Fault

Cause: The position error of the position control loop has exceeded the value given by Position Error Tolerance for a time period given by Position Error Tolerance Time.



Remedy:

  • Check position loop tuning.

  • Increase the feedforward gain.

  • Verify sizing of the drive and motor.

  • Check motor power wiring.

  • Increase Position Error Tolerance and/or Position Error Tolerance Time attribute values.


FLT S55 – VEL ERROR

Excessive Velocity Error Fault

Cause: The velocity error of the velocity control loop has exceeded the value given by Velocity Error Tolerance for a time period given by Velocity Error Tolerance Time.


Remedy:

  • Check velocity loop tuning

  • Reduce acceleration

  • Verify sizing of the drive and motor

  • Check motor power wiring

  • Increase Velocity Error Tolerance and/or Velocity Error Tolerance Time attribute values


FLT S56 – OVERTORQUE LIMIT

Overtorque Limit Fault

Cause: Motor torque has risen above user defined maximum torque level given by Overtorque Limit for a time period given by Overtorque Limit Time.


Remedy:

  • Verify Torque Trim value

  • Verify motion profile

  • Verify sizing of the drive and motor

  • Increase Overtorque Limit and/or Overtorque Limit Time attribute values


FLT S57 – UNDERTORQUE LIMIT

Undertorque Limit Fault

Cause: Motor torque has dropped below user defined minimum torque level given by Undertorque Limit for a time period given by Undertorque Limit Time.


Remedy:

  • Verify motion profile

  • Verify sizing of the drive and motor

  • Decrease Undertorque Limit and/or Undertorque Limit Time attribute values


FLT S61 – ENABLE INPUT

Enable Input Deactivated

Cause: The hardware enable input was deactivated while the drive was enabled.


Remedy:

  • Check drive enable input wiring

  • Un-assign Enable as a digital input source


FLT M02 – MOTOR VOLTAGE

Motor Voltage Mismatch Fault

Cause: The configured voltage of the drive is greater than the motor rated voltage. For example, a 400V-class drive with a 200V-class motor.


Remedy: Set the drive voltage to a lower value or replace motor with voltage rating that matches the drive.
FLT M07 – FEEDBACK INCREMENTAL COUNT ERROR FAULT

Feedback Incremental Count Error

Cause: The periodic check of the incremental encoder position against the absolute encoder position or Hall edges (when available) indicates they are out of tolerance.


Remedy: Verify the motor feedback wiring is correct and not open/shorted/missing, use shielded cables, route feedback away from potential noise sources, check system grounds, replace motor/encoder.
FLT M12 – POWER CYCLE FL

Converter Precharge Overload Factory Limit Fault

Cause: The thermal model for the precharge resistor detected that precharge capacity exceeded the factory limit.


Remedy:

  • Reduce the amount of modules in the same bus group

  • Reduce the frequency of AC power cycling

  • Remove capacitor modules


FLT M26 – RUNTIME ERROR

Runtime Error

Cause: The drive firmware encountered an unrecoverable runtime error.


Remedy:

  • Cycle control power

  • Reset the drive

  • Return drive for repair if fault continues


FLT M28 – SAFETY COMM

Safety Module Communication Error

Cause: Communication with the safety hardware within the drive has failed.


Remedy:

  • Cycle control power

  • Reset the drive

  • Return drive for repair if fault continues


INIT FLT M01 – ENCODER DATA

Smart Encoder Data Corruption

Cause: The data stored in the encoder has a checksum error.


Remedy:

  • Cycle control power

  • Return motor for repair if fault continues


INIT FLT M02 – MTR DATA RANGE nn

Motor Data Range Error

Cause: A motor data attribute stored in the encoder is out of range (See sub-codes 01-16 in manual).


Remedy:

  • Cycle control power

  • Return motor for repair if fault continues


INIT FLT M03 – MTR ENC STARTUP

Motor Feedback Communication Startup

Cause: Communication with the encoder could not be established.


Remedy:

  • Cycle control power

  • Check motor feedback connector

  • Check motor power and feedback shield terminations on the drive

  • Return motor for repair if fault continues


INIT FLT M06 – MOTOR ABSOLUTE STARTUP SPEED

Feedback Absolute Startup Speed

Cause: The absolute encoder was not able to accurately determine the position after powerup due to speed greater than 100 rpm.


Remedy: Make sure the motor shaft is not moving during power-up.
INIT FLT M14 – SAFETY FIRMWARE

Invalid Safety Firmware

Cause: The loaded Safety firmware is not compatible with the drive firmware.


Remedy:

  • Cycle control power

  • Update the drive firmware

  • Return drive for repair if fault continues


INIT FLT M20 – UNKNOWN MODULE

Unknown Module Fault

Cause: The product code of the power board is invalid.


Remedy:

  • Cycle control power

  • Reset the drive

  • Return drive for repair if fault continues


INIT FLT M21 – FACTORY CONFIG

Factory Configuration Error

Cause: Factory configuration data is missing or invalid.


Remedy:

  • Cycle control power

  • Reset the drive

  • Return drive for repair if fault continues


INHIBIT S01 – ENABLE INPUT

Axis Enable Input Fault – Start Inhibit

Cause: When Enable Input Checking is enabled, the drive displays Axis Enable Input start inhibit when it detects the enable input is inactive and while the axis is in Starting/Running/Testing/Hold sub-state of Stopped state.


Remedy:

  • Confirm that the digital input assigned to the Enable is active

  • Check module enable input wiring

  • Check digital input assignments

  • Verify Gateway computer and Logix Designer application operation (applies to iTRAK power supply)


INHIBIT S02 – MOTOR NOT CONFIG

Motor Not Configured

Cause: The associated motor has not been properly configured for use.


Remedy: Verify motor configuration in the Logix Designer application.
INHIBIT S03 – FEEDBACK NOT CONFIGURED

Feedback Not Configured

Cause: The feedback has not been properly configured for use.


Remedy: Verify feedback configuration in the Logix Designer application.
INHIBIT S04 – COMMUTATION NOT CONFIGURED

Commutation Not Configured – Standard Start Inhibit

Cause: Associated permanent magnet motor commutation has not been configured for use.


Remedy: Verify that the proper motor feedback commutation alignment has been selected.
INHIBIT M02 – MOTOR FEEDBACK REQURIED

Motor Feedback Required

Cause: Selected Motor Control mode cannot run without a valid feedback selection.


Remedy: Verify that the proper motor feedback type has been selected.
INHIBIT M04 – PROVING CONFIG

Torque Prove Configuration – Mfg Specific Start Inhibit

Cause: When Torque Proving configuration is enabled, control mode, feedback mode, motor feedback type, and motor option configuration must be set properly.


Remedy:

  • Verify that the proper axis configuration has been selected.

  • Verify that sufficient torque prove current has been configured.


INHIBIT M05 – SAFE TORQUE OFF

Start Inhibit – Safe Torque Off

Cause: The safety function has disabled the power structure.


Remedy:

  • Check safety input wiring

  • Check state of safety devices


NODE FLT 01 – LATE CTRL UPDATE

Control Connection Update Fault

Cause: Several consecutive updates from the controller have been lost.


Remedy:

  • Remove unnecessary network devices from the motion network

  • Change network topology so that fewer devices share common paths

  • Use high performance network equipment

  • Use shielded cables

  • Separate signal wiring from power wiring


NODE FLT 02 – PROC WATCHDOG nn

Processor Watchdog Fault

Cause: The processor on the power board or control board failed to update in a certain amount of time.


Remedy:

  • Cycle control power

  • Update the drive firmware

  • Return drive for repair if fault continues


NODE FLT 03 – HARDWARE 00

Hardware Fault -PwrIF

Cause: Communication with the power board could not be established.


Remedy:

  • Cycle control power

  • Update the drive firmware

  • Return drive for repair if fault continues


NODE FLT 03 – HARDWARE 02

Hardware Fault – DSL

Cause: Communication with the encoder could not be established.


Remedy:

  • DSL feedback wiring is incorrect (check against wiring diagram)

  • DSL feedback wiring is shorted or open

  • DSL feedback cable is defective

  • Kinetix VP motor feedback device is defective

  • Cycle power

  • Return drive for repair if fault continues


NODE FLT 03 – HARDWARE 03

DSL Internal Hardware Fault

Cause: A DSL hardware error internal to the drive was detected.


Remedy:

  • Check DSL feedback device, wiring, and cable

  • Cycle power

  • Return drive for repair if fault continues


NODE FLT 03 – HARDWARE 04

Hardware Fault – Board Compatibility

Cause: The control and power boards are incompatible.


Remedy: Return drive for repair if fault continues.
NODE FLT 05 – CLOCK SKEW FLT

Clock Skew Fault

Cause: The controller time and the drive’s system time are not the same.


Remedy:

  • Cycle control power

  • Check controller and Ethernet switch operation


NODE FLT 06 – LOST CTRL CONN

Lost Controller Connection Fault

Cause: Communication with the controller has been lost.


Remedy:

  • Check Ethernet connection

  • Check controller and Ethernet switch operation


NODE FLT 07 – CLOCK SYNC

Clock Sync Fault

Cause: Drive’s local clock has lost synchronization with controller’s clock and was not able to resynchronize within allotted time.


Remedy:

  • Check Ethernet connection

  • Check controller and Ethernet switch operation


NODE FLT 09 – DUPLICATE IP ADDRESS

Duplicate IP Address Fault

Cause: Several consecutive updates from the controller have been lost (or IP conflict detected).


Remedy: Select an IP address not already in use on the network.
NODE ALARM 01 – LATE CTRL UPDATE

Control Connection Update Alarm

Cause: Updates from the controller have been late.


Remedy:

  • Remove unnecessary network devices from the motion network

  • Change network topology so that fewer devices share common paths

  • Use high performance network equipment

  • Use shielded cables

  • Separate signal wiring from power wiring


NODE ALARM 03 – CLOCK JITTER

Clock Jitter Alarm

Cause: The sync variance has exceeded the sync threshold while the device is running in sync mode.


Remedy:

  • Route the network cable away from potential noise sources

  • Reduce the number of devices on the EtherNet/IP network


NODE ALARM 04 – CLOCK SKEW ALARM

Clock Skew Alarm

Cause: The controller time and the drive’s time are not the same.


Remedy:

  • Check the Ethernet connection

  • Check controller and Ethernet switch operation


NODE ALARM 05 – CLOCK SYNC ALARM

Clock Sync Alarm

Cause: Drive’s local clock has lost synchronization with controller’s clock for a short time during synchronous operation.


Remedy:

  • Check the Ethernet connection

  • Check controller and Ethernet switch operation