Allen Bradley Kinetix 6000 Servo Drive

Allen Bradley Kinetix 6000 Servo Drive Fault Codes:

Fault Code and MeaningCause and Remedy
N/A

Power (PWR) indicator not ON
Cause:

No AC power or auxiliary logic power OR Internal power supply malfunction.



Remedy:


  • Verify AC control power is applied to the Kinetix 6000 system.

  • Call your Rockwell Automation sales representative to return module for repair.
N/A

Motor jumps when first enabled
Cause:

Motor wiring error OR Incorrect motor chosen.



Remedy:


  • Check motor wiring.

  • Run Hookup test in the Logix Designer application.

  • Verify the proper motor is selected.
E00

BusUndervoltage Fault
(Blown fuse)
Cause:

A blown fuse was detected on the inverter PCB.



Remedy:

Call your Rockwell Automation sales representative to return module for repair.
E04

MotorOvertemp Fault
(Motor Overtemp)
Cause:

Motor thermal switch tripped due to:

  • High motor ambient temperature.

  • Excessive current.

  • Motor wiring error.

  • Incorrect motor selection.





Remedy:


  • Operate within (not above) the continuous torque rating for the ambient temperature 40 °C (104 °F) maximum.

  • Lower ambient temperature, increase motor cooling.

  • Check motor wiring at MF connector on the IAM/AM module.

  • Verify the proper motor has been selected.
E05

DriveOvercurrent Fault
(Power Fault)
Cause:

Self-protection of the Intelligent Power Module (IPM) indicating:

  • Motor cables shorted.

  • Motor winding shorted internally.

  • Kinetix 6000 drive temperature too high.

  • Operation above continuous power rating.

  • Drive has a short circuit or failed component.





Remedy:


  • Verify continuity of motor power cable and connector.

  • Disconnect motor power cables; if motor is difficult to turn by hand, consider replacing motor.

  • Check for clogged vents or defective fan.

  • Verify ambient temperature is not too high.

  • Reduce acceleration/deceleration rates.

  • Check for wire fibers between terminals or send drive for repair.
E06

HardOvertravel Fault
(+/- Hard Overtravel)
Cause:

Axis moved beyond physical travel limits or Dedicated overtravel input is inactive.



Remedy:


  • Check wiring.

  • Verify motion profile.

  • Verify axis configuration in software.
E07

MotFeedbackFault
(Motor Feedback Loss)
Cause:

The feedback wiring is open, shorted, or missing.



Remedy:


  • Check motor encoder wiring.

  • Run Hookup test in the Logix Designer application.
E09

BusUndervoltage Fault
(Bus Undervoltage)
Cause:

DC bus voltage fell below limits:

  • DC bus < 275V (460V system).

  • DC bus < 137V (230V system).





Remedy:


  • Verify voltage level of the incoming AC power.

  • Check AC power source for glitches or line drop.

  • Install an uninterruptible power supply (UPS) on your AC input.

  • Disable follower axis before removing power.
E10

DriveOvervoltage Fault
(Bus Overvoltage)
Cause:

The DC bus voltage is above limits due to excessive regeneration of power.



Remedy:


  • Change the deceleration or motion profile.

  • Use a larger system (motor and Kinetix 6000 drive).

  • Install shunt module.

  • Verify input is within specifications.
E11

MotFeedbackFault
(Illegal Hall State)
Cause:

State of Hall feedback inputs is incorrect due to improper connections.



Remedy:


  • Verify the Hall wiring at the MF connector on the IAM/AM module.

  • Verify 5V power supply to the encoder.
E16

Softovertravel Fault
(+/- Software Overtravel)
Cause:

Axis position exceeded maximum software setting.



Remedy:


  • Verify motion profile.

  • Verify overtravel settings are appropriate.
E18

OverSpeedFault
(Overspeed Fault)
Cause:

Motor speed has exceeded 150% of maximum rated speed.



Remedy:


  • Check cables for noise.

  • Check tuning.
E19

PositionErrorFault
(Follow Error)
Cause:

Position error limit was exceeded.



Remedy:


  • Increase the feed forward gain.

  • Increase following error limit or time.

  • Check position loop tuning.

  • Verify sizing of system.

  • Verify mechanical integrity of system within specification limits.
E20

MotFeedbackFault
(Mtr Fdbk AQB)
Cause:

The motor encoder encountered an illegal transition (Motor Encoder State Error).



Remedy:


  • Use shielded cables with twisted pair wires.

  • Route the feedback away from potential noise sources.

  • Check the system grounds.

  • Replace the motor/encoder.
E21

AuxFeedbackFault
(Aux Feedback Comm)
Cause:

Communication was not established with an intelligent encoder.



Remedy:

Verify auxiliary encoder wiring.
E30

MotFeedbackFault
(Motor Feedback Comm)
Cause:

Communication was not established with an intelligent encoder.



Remedy:


  • Verify motor selection.

  • Verify the motor supports automatic identification.

  • Verify motor encoder wiring.
E31

DriveHardFault
Cause:

Excessive motor shaft movement during power up, Sercos ring phase-up, or after a fault reset.



Remedy:

Make sure there is no motor shaft movement during power up, Sercos ring phase-up, or during a fault reset.
E34

GroundShortFault
(Ground Fault)
Cause:

Excessive ground current detected due to:

  • Wiring error.

  • Motor internal ground short.

  • Internal malfunction.

  • Grounded control power terminal (230V systems only).





Remedy:


  • Check motor/input power wiring.

  • Replace motor.

  • Disconnect motor power cable to isolate; if fault remains, call sales representative.

  • Remove ground from control power input.
E35

DriveUndervoltage Fault
(Precharge Fault)
Cause:

Converter precharge cycle failed due to Low AC input voltage or Internal malfunction.



Remedy:


  • Check input AC voltage on all phases.

  • Call your sales representative.
E36

DriveOvertemp Fault
(System Overtemperature)
Cause:

Converter thermal switch tripped; Excessive heat exists in the power circuitry.



Remedy:


  • Reduce acceleration rates.

  • Reduce duty cycle (ON/OFF) of commanded motion.

  • Use larger IAM converter module.

  • Check for clogged vents or defective fan.
E37

PowerPhaseLoss Fault
(Phase Loss Flt)
Cause:

One or more phases of the input AC power is missing OR Axis was enabled when main power was removed.



Remedy:


  • Check input AC voltage on all phases.

  • Disable axis before removing power.
E38

SercosFault
(Sercos Ring Flt)
Cause:

Cable disconnected; The Sercos ring is not active after being active.



Remedy:

Check that fiber-optic cable is present and connected properly.
E39

DriveHardFault
(Self Sense Flt)
Cause:

Motion required for self-sensing start-up commutation was obstructed.



Remedy:


  • Verify that there are no impediments to motion at startup (hard limits).

  • Increase self-sensing current if high friction/load exists.

  • Check motor or encoder wiring.
E43

DriveEnableInput Fault
(Drive Enable Flt)
Cause:

Missing Drive Enable Input Signal; Attempt to enable axis while HW input inactive.



Remedy:


  • Disable the Drive Enable Input fault.

  • Verify that Drive Enable hardware input is active whenever the drive is enabled through software.
E49

DriveHardFault
(Safe-off HW Flt)
Cause:

Safe torque-off function mismatch:

  • Loose wiring at STO connector.

  • Cable/header not seated properly.

  • Safe torque-off circuit missing +24V DC.





Remedy:


  • Verify wire terminations, cable/header connections, and +24V.

  • Reset error and run proof test.

  • If error persists, return the drive to Rockwell Automation.
E50

SercosFault
(Sercos Same ADDR)
Cause:

Duplicate node address detected on Sercos ring.



Remedy:

Verify that each Sercos drive is assigned a unique node address.
E54

DriveHardFault
(Ifbk HW Fault)
Cause:

Current feedback hardware fault detected.



Remedy:

Replace the module.
E55

OverSpeedFault
Cause:

Motor has exceeded velocity error limit.



Remedy:

Check the cables for noise.
E60

DriveHardFault
(Unknown Axis)
Cause:

Illegal ID bits detected.



Remedy:

Replace the module.
E61

AuxFeedbackFault
(Aux Fdbk AQB)
Cause:

The auxiliary encoder encountered an illegal transition.



Remedy:


  • Use shielded cables with twisted pair wires.

  • Route the feedback away from potential noise sources.

  • Check the system grounds.

  • Replace the motor/encoder.
E62

AuxFeedbackFault
(Aux Fdbk Loss)
Cause:

The feedback wiring is open, shorted, or missing.



Remedy:

Check the motor feedback cable connectors/wiring to the IAM/AM module and servo motor.
E63

AuxFeedbackNoise
(Aux Fdbk Noise)
Cause:

Noise on auxiliary feedback cable; Grounding instructions not followed.



Remedy:


  • Verify grounding.

  • Route feedback cable away from noise sources.

  • Refer to System Design Manual GMC-RM001.
E64

MotorFeedbackNoise
(Mtr Fdbk Noise)
Cause:

Noise on motor feedback cable; Grounding instructions not followed.



Remedy:


  • Verify grounding.

  • Route feedback cable away from noise sources.

  • Refer to System Design Manual GMC-RM001.
E65

No Fault Message
(Hookup Fault)
Cause:

Hookup procedure failed; Motor or feedback device malfunction.



Remedy:


  • Check motor power/feedback wiring.

  • Refer to on-screen message for resolution.
E66

No Fault Message
(Atune Flt)
Cause:

Autotune procedure failed; Motor or feedback device malfunction.



Remedy:


  • Check motor power/feedback wiring.

  • Refer to on-screen message for resolution.

  • Perform Hookup in the Logix Designer application.
E67

DriveHardFault
(Task init)
Cause:

Software initialization fault detected due to hardware failure.



Remedy:


  • Cycle power.

  • If fault persists, replace module.
E68

DriveHardFault
(SCANport™ Comm)
Cause:

The DPI device or cable is faulty.



Remedy:

Check DPI connections.
E69

DriveHardFault
(Objects Init)
Cause:

Nonvolatile memory is corrupt due to control board hardware failure.



Remedy:

Load default parameters, save to nonvolatile memory, and recycle power or reset the drive.
E70

DriveHardFault
(NV Mem Init)
Cause:

Nonvolatile memory is corrupt due to control board software error.



Remedy:

Load default parameters, save to nonvolatile memory, and recycle power or reset the drive.
E71

DriveHardFault
(Memory Init)
Cause:

RAM or nonvolatile memory validation failure.



Remedy:


  • Cycle power.

  • If fault persists, replace module.
E72

DriveOvertemp Fault
(Drive Overtemp)
Cause:

Inverter thermal switch tripped:

  • The IAM or an AM module fan failed.

  • The cabinet ambient temperature is above rating.

  • The machine duty cycle requires an RMS current exceeding continuous rating.

  • The airflow access to the Kinetix 6000 system is limited or blocked.





Remedy:


  • Replace the failed module.

  • Check the cabinet temperature.

  • Change the command profile to reduce speed or increase time.

  • Check airflow and re-route cables away from the Kinetix 6000 system.
E73

Communicate
(Backplane Comm)
Cause:

Power rail CAN communication failed OR Power rail connection shorted/open.



Remedy:


  • Check module for proper mount.

  • Check power rail and module for foreign objects.
E74

DriveOvercurrent Fault
(Bus OverCurrent)
Cause:

DC link current exceeds rating due to Motor/transmission malfunction OR IAM module not sized properly.



Remedy:


  • Check for proper motor sizing.

  • Check/replace transmission device.

  • Check/replace motor.

  • Check for proper IAM module sizing.

  • Install larger kW rated IAM module.
E75

DriveOvervoltage Fault
(Shunt Time Out)
Cause:

The IAM/AM module, or shunt module has exceeded its shunt resistor continuous rating.



Remedy:


  • Use a properly sized shunt or modify duty cycle of the application.

  • System uses internal shunt and requires external shunt for additional capacity.
E76

DriveHardFault
(CAN Init)
Cause:

Control board hardware failure (DPI hardware initialization fault).



Remedy:


  • Reset System.

  • If fault persists, replace system module.
E77

DriveHardFault
(Module Mismatch)
Cause:

Either 230V AM module is installed on power rail with 460V IAM module, or 460V AM module is installed on power rail with 230V IAM module.



Remedy:

Replace mismatched module.
E78

DriveHardFault
(Sercos Init)
Cause:

Control hardware fault detected.



Remedy:


  • Cycle power.

  • If fault persists, replace module.
E79

DriveOvervoltage Fault
(Shunt Module Flt)
Cause:


  • Over-temperature fault indicator on Bulletin 2094 shunt module is steady red.

  • Shunt-fault indicator on Bulletin 2094 shunt module is steady red.

  • Bulletin 2094 shunt module is missing from power rail.





Remedy:


  • Refer to manual Table 108 or 109.

  • Install missing module on power rail.

  • Fill empty slot with slot-filler module.
E80

DriveHardFault
(CPLD Flt)
Cause:

Control hardware fault detected.



Remedy:

Replace module.
E81

DriveHardFault
(Common Bus Flt)
Cause:

Follower IAM module detected AC input power being applied.



Remedy:

Remove AC input power connections from follower IAM module.
E90

DriveHardFault
(Precharge Timeout Flt)
Cause:

Precharge resistor power exceeds the resistor rating.



Remedy:

Wait for resistor to cool.
E95

IPIMFault
(IPIM Module Flt)
Cause:

A fault has occurred in one or more IPIM modules on the power rail.



Remedy:

Refer to the troubleshooting chapter in the Kinetix 6000M Integrated Drive-Motor System User Manual, publication 2094-UM003.