Schneider Lexium Easy LXM26 Servo Drive

Fault Code and MeaningCause and Remedy
AL014
Negative hardware limit switch triggered

Cause:


Remedy:
AL015
Positive hardware limit switch triggered

Cause:


Remedy:
AL283
Positive software limit switch triggered

Cause:


Remedy:
AL285
Negative software limit switch triggered

Cause:


Remedy:
Wn023
Alert threshold reached: Motor overload (foldback)

Cause: The foldback current of the motor has dropped below the alert threshold specified via the parameter P1-28.


Remedy: Verify correct settings of the parameter P1-28 for the foldback current of the motor.
Wn701
Alert threshold reached: Drive overload (foldback)

Cause: The foldback current of the drive has dropped below the alert threshold specified via the parameter P1-24.


Remedy: Verify correct settings of the parameter P1-24 for the foldback current of the drive.
Wn702
The DC bus voltage has dropped below the alert threshold

Cause: Power supply loss, poor power supply.


Remedy: Verify correct mains supply. Verify that the undervoltage limit is set correctly via the parameter P4-24.
Wn703
Alert threshold reached: Power stage overtemperature

Cause: Ambient temperature is too high, fan is inoperative, dust.


Remedy: Verify correct operation of the fan. Improve the heat dissipation in the control cabinet. Remove pollution and verify that dust cannot get into the control cabinet or into the drive.
Wn704
Alert threshold reached: Motor overtemperature

Cause: The motor temperature is excessively high.


Remedy: Verify correct settings of the parameters for temperature monitoring. Verify proper ventilation and heat dissipation of the motor. Clean off pollutants such as dust. Verify that the motor is evenly mounted to the flange plate. Increase the size of the flange plate to which the motor is mounted to improve heat dissipation. Verify that the motor is properly sized for the application.
Wn707
Alert threshold reached: Drive overtemperature (controller)

Cause: Ambient temperature is too high, fan is inoperative, dust.


Remedy: Verify correct operation of the fan. Improve the heat dissipation in the control cabinet. Remove pollution and verify that dust cannot get into the control cabinet or into the drive.
Wn713
Positive hardware limit switch and negative hardware limit triggered

Cause:


Remedy:
Wn716
Positive software limit switch and negative software limit triggered

Cause:


Remedy:
Wn728
Alert: Missing mains supply, undervoltage mains supply

Cause: At least one mains phase is missing. Mains voltage is out of range. Mains frequency is out of range.


Remedy: Verify correct connection of mains supply. Verify that the values of the mains power supply network comply with the technical data.
Wn729
Modbus: Node Guarding error detected

Cause: Incorrect Modbus connection, incorrect data from Modbus master.


Remedy: Verify correct Modbus connection. Verify correct operation of Modbus master.
Wn730
Alert threshold reached: Braking resistor overload

Cause: The permissible braking resistor power has been exceeded.


Remedy: Verify correct rating of the braking resistor used. Verify your application.
Wn731
Encoder error detected

Cause: Refer to parameter P8-49 for details.


Remedy:
Wn732
Alert threshold reached: Processing time too long

Cause:


Remedy:
Wn734
Alert threshold reached: Drive overtemperature (IPM)

Cause: Ambient temperature is too high, fan is inoperative, dust.


Remedy: Verify correct operation of the fan. Improve the heat dissipation in the control cabinet. Remove pollution and verify that dust cannot get into the control cabinet or into the drive.
Wn737
Parameters have been reset to the factory settings, but are not yet saved

Cause:


Remedy: Use parameter P2-08 = 11 to save parameters reset to the factory settings to the non-volatile memory and restart the drive.
Wn739
Temperature value for monitoring function not available

Cause:


Remedy:
Wn742
Motor type has changed

Cause: The type of motor connected is different from the previously connected type of motor.


Remedy: Reset the drive to the factory settings.
Wn743
Fan circuit warning

Cause: The fan circuit is either overloaded or disconnected.


Remedy: Check for fan short circuit or disconnection.
Wn744
Excessive electronic noise

Cause:


Remedy: Check proper grounding and shielding. Use line filter.
Wn745
Configured feedbacktype and actual connected encoder mismatch

Cause: The connected encoder does not correspond to configured feedback type.


Remedy: Check that configured feedback type and connected encoder match.
Wn746
Encoder overtemperature

Cause:


Remedy:
Wn747
Encoder internal flash memory error detected

Cause:


Remedy:
Wn748
Encoderfeedback error detected

Cause: The device has detected unusually high shaft displacement. The device can still operate correctly; but position error might be higher than usual.


Remedy:
Wn749
The multi turn battery voltage is within range: 3 V < VBAT < 3.15V

Cause: Battery voltage has started to drop; but the multi turn information is still reliable.


Remedy: Replace encoder battery.
Wn750
The multi turn counter exceeded the range of 16 bit signed value

Cause: Multi turn Counter < -32768 Or multi turn Counter > 32767


Remedy: Execute multi turn Config/Reset (Set Reference Point) by command P8-44=3/2. For some applications which will rotate motor in one direction, the warning Wn750 can be turned off by parameter P5-80=1.
Wn751
The last save operation was interrupted

Cause: The last save operation was interrupted by power cycle. The old set of parameters are active.


Remedy: Set the new parameter configuration and perform save command.
Wn752
Stop filter command cannot be set

Cause: SensAR Encoder Filter Mode is not supported on the connected Motor.


Remedy: Set P8-71 to 0 ignore the warning. OR: Upgrade Motor Hardware version.
Wn753
Reference position lost

Cause: AL576 or homing procedure failure or the multi turn roll over will cause this warning.


Remedy: Execute multi turnConfig/Reset (Set Reference Point) by command P8-44 = 2. Or Execute a homing procedure. Or set P5-80 to 1.
AL001
Power stage overcurrent

Cause: An overcurrent has been detected at the power stage which may be caused by a short circuit or by incorrect settings of the current loop parameters. This condition may occur up to three times in succession. After the third time, a time delay of one minute must pass before the power stage can be enabled again.


Remedy: Verify correct connection of the motor. Verify correct settings of the parameters for the current loop.
AL002
DC bus overvoltage

Cause: The DC bus voltage exceeded the maximum value.


Remedy: Verify your application. Reduce the external load, the motor velocity, or the deceleration. Use an appropriately rated braking resistor, if necessary.
AL003
DC bus undervoltage

Cause: Power supply loss, poor power supply.


Remedy: Verify correct mains supply. Verify that the undervoltage limitation is set correctly via the parameter P4-24.
AL005
Braking resistor overload

Cause: The braking resistor has been on for such a long period of time that its overload capability has been exceeded.


Remedy: Verify your application. Reduce the external load, the motor velocity, or the deceleration. Use a braking resistor with a greater rating, if necessary.
AL006
Motor overload (foldback)

Cause: The foldback current of the motor has dropped below the value specified via the parameter P1-27.


Remedy: Verify correct settings for the parameter P1-27.
AL007
Actual motor velocity too high

Cause: The actual motor velocity exceeded the velocity limitation by more than 20% (P1-55). The analog input signal is not stable.


Remedy: Verify that the velocity limitation set via the parameter P1-55 matches the requirements of the application. Verify that the values for the tuning parameters are suitable. Verify that the frequency of the analog input signal is stable using a signal detector. Use a filter function.
AL008
Frequency of reference value signal is too high

Cause: The frequency of the pulse signal (A/B, Pulse/Direction, CW/CCW) exceeds the specified range. Received pulses may be lost.


Remedy: Adapt the output pulse frequency of the external source to fit the input specification of the drive. Adapt the gear ratios to the application requirements (parameters P1-44, P1-45, P2-60, P2-61 and P2-62).
AL009
Position deviation too high (following error)

Cause: The position deviation has exceeded the maximum permissible position deviation specified via the parameter P2-35 and the drive has detected a following error.


Remedy: Verify your application. Reduce the external load. Increase the permissible position deviation via the parameter P2-35. Reduce the motor velocity via the parameters P1-09 … P1-11 or the analog input V_REF. Increase the torque limitation via the parameters P1-12 … P1-14 or the analog input T_REF.
AL013
The input to which the signal input function OPST is assigned has been activated.

Cause:


Remedy: Identify the cause which has triggered the signal input function OPST. Remove the cause. If your application does not require the signal input function OPST, disable this signal input function.
AL016
Power stage overtemperature

Cause: Ambient temperature is too high, fan is inoperative, dust.


Remedy: Verify correct operation of the fan. Improve the heat dissipation in the control cabinet. Remove pollution and verify that dust cannot get into the control cabinet or into the drive.
AL017

Error detected in non-volatile memory

Cause:

The drive was reset to the factory settings via parameter P2-08.



Remedy:



  • Use parameter P2-08 = 11 to save parameters reset to the factory settings to the non-volatile memory and restart the drive.

  • Contact technical support.


AL018

Encoder simulation frequency exceeded 4 MHz

Cause:

The computed equivalent encoder output frequency exceeds the maximum limit of 4 MHz for this signal.



Remedy:

Reduce the resolution of the encoder simulation via the parameter P1-46 or reduce the maximum velocity.
AL020

Modbus: Node Guarding error detected

Cause:

Incorrect Modbus connection, incorrect data from Modbus master.



Remedy:

Verify correct Modbus connection. Verify correct operation of Modbus master.
AL022

Missing mains supply, undervoltage mains supply

Cause:

At least one mains phase is missing. Mains voltage is out of range. Mains frequency is out of range.



Remedy:

Verify correct connection of mains supply. Verify that the values of the mains power supply network comply with the technical data.
AL025

Not possible to read data of electronic motor nameplate

Cause:

Incorrect or missing motor data. Motor without electronic motor nameplate has been connected.



Remedy:



  • Verify that the drive and the connected motor are a permissible product combination.

  • Verify correct connection of the encoder.

  • Contact Technical Support or replace the motor.


AL026

Error detected in communication with motor encoder

Cause:

Communication with the encoder was not initialized correctly.



Remedy:



  • Verify correct connection of the encoder.

  • Contact Technical Support or replace the motor.


AL030

Motor torque too high for an excessive period of time

Cause:

The motor torque has exceeded the value specified via the parameter P1-57 for a period of time exceeding the value specified via the parameter P1-58.



Remedy:



  • Verify your application. Verify that no movements are made up to a mechanical stop (for example, use limit switches).

  • Verify that the values for the parameters P1-57 and P1-58 are suitable.


AL502

System error detected (FPGA)

Cause:





Remedy:

Contact technical support.
AL503

System error detected (non-volatile memory)

Cause:





Remedy:

Contact technical support.
AL504

System error detected (non-volatile memory)

Cause:





Remedy:

Contact technical support.
AL505

DC bus voltage measurement

Cause:

An error was detected in the circuit that measures the DC bus voltage.



Remedy:

Perform a Fault Reset. Restart the drive. If the error persists, contact Technical Support.
AL507

System error detected (NV access)

Cause:





Remedy:

Contact technical support.
AL508

Drive overload (foldback)

Cause:

The foldback current of the drive has dropped below the value specified via the parameter P1-23.



Remedy:

Verify correct settings for the parameter P1-23.
AL514

Motor overtemperature

Cause:

The motor temperature is excessively high.



Remedy:



  • Verify correct settings of the parameters P1-62 and P1-63 for temperature monitoring.

  • Verify proper ventilation and heat dissipation of the motor. Clean off pollutants such as dust.

  • Verify that the motor is evenly mounted to the flange plate. Increase the size of the flange plate to which the motor is mounted to improve heat dissipation.

  • Verify that the motor is properly sized for the application.


AL517

Encoder overvoltage or overcurrent

Cause:

The current supplied by the drive for the 5 V encoder supply has exceeded the limit. This condition may occur up to three times in succession. After the third time, a time delay of one second must pass before the power stage can be enabled again.



Remedy:

Verify correct connection of the encoder (short circuits). Verify the current consumption of the encoder.
AL523

System error detected (self-test)

Cause:

The self-test has detected an error.



Remedy:

Contact technical support.
AL525

Reserved

Cause:





Remedy:


AL526

Reserved

Cause:





Remedy:


AL527

System error detected (Watchdog)

Cause:

The Watchdog function has detected a system error.



Remedy:

Restart the drive. If the error persists, contact Technical Support.
AL528

Drive overtemperature (IPM)

Cause:

Ambient temperature is too high, fan is inoperative, dust.



Remedy:



  • Verify correct operation of the fan.

  • Improve the heat dissipation in the control cabinet.

  • Remove pollution and verify that dust cannot get into the control cabinet or into the drive.


AL529

Drive overtemperature (controller)

Cause:

Ambient temperature is too high, fan is inoperative, dust.



Remedy:



  • Verify correct operation of the fan.

  • Improve the heat dissipation in the control cabinet.

  • Remove pollution and verify that dust cannot get into the control cabinet or into the drive.


AL532

Calculated offsets for current sensors out of range

Cause:

The calculated offsets for the current sensors are out of range.



Remedy:

Perform a Fault Reset. Restart the drive. If the error persists, contact Technical Support.
AL533

Reserved

Cause:





Remedy:


AL534

Pulse signal missing

Cause:

One of the pulse signals is not connected.



Remedy:

Verify correct connection of the pulse inputs.
AL535

System error detected (FPGA does not match firmware)

Cause:

The firmware version is not suitable for the drive.



Remedy:

Update the firmware of the drive. Contact technical support.
AL539

Motor phase missing

Cause:

One of the motor phases is not connected.



Remedy:

Verify correct connection of the motor phases. Contact technical support.
AL547

Motor blocked

Cause:

The motor was blocked mechanically, for example, by a mechanical stop or by the load.



Remedy:

Remove condition causing the mechanical blocking. Verify your application.
AL555

Velocity deviation too high

Cause:

The deviation between actual velocity and reference velocity has exceeded the maximum velocity deviation specified via the parameter P2-34.



Remedy:

Verify your application. Verify that the values for the tuning parameters are suitable. Increase the value for the maximum velocity deviation in the parameter P2-34.
AL558

System error detected

Cause:





Remedy:

Contact technical support.
AL560

Power stage supply off

Cause:





Remedy:

Power on the power stage supply.
AL561

Temperature sensor inoperative

Cause:





Remedy:

Restart the drive. If the error persists, contact Technical Support.
AL563

Commutation error detected

Cause:

Motor phases have been interchanged.



Remedy:

Verify correct connection of the motor phases.
AL567

System error detected (encoder)

Cause:

Refer to parameter P8-48 for details.



Remedy:

Contact technical support.
AL568

Braking resistor overload

Cause:

The permissible braking resistor power has been exceeded.



Remedy:

Verify correct rating of the braking resistor used. Verify your application.
AL569

Configuration not correctly transferred via Modbus

Cause:





Remedy:

Verify correct connection. Verify that configuration file and drive are compatible.
AL570

Overcurrent detected at one of the digital outputs

Cause:





Remedy:

Verify correct wiring of the digital outputs. Verify that there are no short circuits.
AL571

Reference position operation rejected

Cause:

If user direct perform Homing/P8-44 2 after change P1-01 C without power-cycle the drive, then AL571 will report.



Remedy:

Power-cycle the drive and then perform Homing/P8-44 to 2.
AL572

Position deviation too high (following error)

Cause:

The position deviation has exceeded the maximum permissible position deviation specified via the parameter P2-35 and the drive has detected a following error.



Remedy:



  • Verify your application. Reduce the external load.

  • Increase the permissible position deviation via the parameter P2-35.

  • Reduce the motor velocity via the parameters P1-09 … P1-11 or the analog input V_REF.

  • Increase the torque limitation via the parameters P1-12 … P1-14 or the analog input T_REF.


AL573

The returned position values are no longer considered valid

Cause:

Usually caused by bad encoder hardware or bad encoder assembly. For example: damaged hall sensors, damaged encoder rotor, displacement between motor shaft and encoder is too big, corrupted encoder FLASH memory – corrupts calibration tables, SW bug.



Remedy:

Replace new motor.
AL574

The encoder temperature is too high

Cause:

Caused when temperature on encoder is too high relative to what was configured.



Remedy:

Reduce temperature applied on encoder replace new motor.
AL575

The encoder supply voltage has dropped under operational value

Cause:

The device supply voltage has dropped under operational value.



Remedy:

Make sure power supplied to encoder is according to specifications.
AL576

The multi turn encoder battery voltage has dropped under 3 Vdc

Cause:

The multi turn encoder battery voltage has dropped under 3 Vdc; battery box cable disconnect from motor encoder side.



Remedy:



  • Check battery box cable.

  • Check battery voltage.

  • Replace encoder battery.

  • Clear AL576 by command P8-44=1.

  • Replace new driver.


AL577

The multi turn encoder requires an explicit configuration command

Cause:





Remedy:

Execute multi turn Config/Reset (Set Reference Point) by command P8-44=3/2.
AL578

Internal position synchronization error detected between the multi turn and the single turn modules

Cause:

Possible likely reasons: bad multi turn calibration, corrupted multi turn calibration data on FLASH, Internal multi turn chip failure, bad multi turn chip magnetic screw, SW Bug.



Remedy:

Replace new motor.
AL579

Generic error code of the multi turn module is detected

Cause:

Encoder is damaged or that a magnetic screw is missing or multi turn calibration is either missing or corrupt or battery disconnect form encoder for a long time or the FW version of encoder is below 13020023.



Remedy:

Reconnect battery to encoder and execute multi turn Config /Reset (Set Reference Point) by command P8-44=3/2. Then, power cycle the drive. If error happen again, replace motor.
AL580

The encoder firmware cannot operate on the provided hardware

Cause:





Remedy:


AL581

The drive firmware cannot operate with the provided encoder version

Cause:





Remedy:


AL582

Unsupported HW (110V/Multi Turn Encoder/Size 5 power stage)

Cause:





Remedy:


AL588

RT Overload Fault

Cause:

Real time execution time is more than 31.25 us
Mapping large amount of PDO



Remedy:

Too much load on the real time loop- such as: too much PDO (RX/TX) are mapped/ sync-position/record/touch probe are tasks with large impact to the CPU.
AL595

Impermissible combination of drive and motor

Cause:





Remedy:

Use an approved drive/motor combination.
AL596

Unstable current loop

Cause:

Excessive overshoot in current loop.



Remedy:

Verify correct settings of the parameters for the current loop.
AL5A0

Drive Locked

Cause:

HW issue causing problem to access the EEprom



Remedy:

Return drive to factory check HW
AL5A1

Drive is not configure

Cause:





Remedy:

Implement factory restore