Schneider Lexium LXM28 Servo Drive

Fault Code and MeaningCause and Remedy
AL014
Negative hardware limit switch triggered

Cause:

(Not specified in documentation)



Remedy:

(Not specified in documentation)
AL015
Positive hardware limit switch triggered

Cause:

(Not specified in documentation)



Remedy:

(Not specified in documentation)
AL283
Positive software limit switch triggered

Cause:

(Not specified in documentation)



Remedy:

(Not specified in documentation)
AL285
Negative software limit switch triggered

Cause:

(Not specified in documentation)



Remedy:

(Not specified in documentation)
Wn023
Alert threshold reached: Motor overload (foldback)

Cause:

The foldback current of the motor has dropped below the alert threshold specified via the parameter P1-28.



Remedy:

Verify correct settings of the parameter P1-28 for the foldback current of the motor.
Wn123
PDO packet too short

Cause:





Remedy:

Verify correct PDO mapping.
Wn124
Data in PDO out of range

Cause:





Remedy:

Verify that the minimum and maximum limit values are not exceeded.
Wn127
R_PDO data cannot be written while the power stage is enabled

Cause:





Remedy:


Wn185
CANopen: A communication error was detected

Cause:





Remedy:


Wn283
Target value will cause movement to positive software limit switch

Cause:





Remedy:

Verify correct target positions.
Wn285
Target value will cause movement to negative software limit switch

Cause:





Remedy:

Verify correct target positions.
Wn380
Position deviation via signal output function MC_OK

Cause:

After a movement has been successfully completed, MC_OK was active. Then TPOS became inactive which caused MC_OK to become inactive as well.



Remedy:

If you want this condition to cause a detected error instead of an alert, set the parameter P1-48 accordingly.
Wn700
Safety function Safe Torque Off (STO) triggered while the power stage was disabled

Cause:

The safety function STO has been triggered or the signal for the safety function STO is not properly connected. If this condition is detected while the power stage is enabled, the drive detects an error. If this condition is detected while the power stage is disabled, the drive detects an alert.



Remedy:

Check whether the safety function STO was triggered intentionally. If not, verify correct connection of the signal of the safety function STO.
Wn701
Alert threshold reached: Drive overload (foldback)

Cause:

The foldback current of the drive has dropped below the alert threshold specified via the parameter P1-24.



Remedy:

Verify correct settings of the parameter P1-24 for the foldback current of the drive.
Wn702
The DC bus voltage has dropped below the alert threshold

Cause:

Power supply loss, poor power supply.



Remedy:

Verify correct mains supply. Verify that the undervoltage limit is set correctly via the parameter P4-24.
Wn703
Alert threshold reached: Power stage overtemperature

Cause:

Ambient temperature is too high, fan is inoperative, dust.



Remedy:

Verify correct operation of the fan. Improve the heat dissipation in the control cabinet. Remove pollution and verify that dust cannot get into the control cabinet or into the drive.
Wn704
Alert threshold reached: Motor overtemperature

Cause:

The motor temperature is excessively high.



Remedy:

Verify correct settings of the parameters for temperature monitoring. Verify proper ventilation and heat dissipation of the motor. Clean off pollutants such as dust. Verify that the motor is evenly mounted to the flange plate. Increase the size of the flange plate to which the motor is mounted to improve heat dissipation. Verify that the motor is properly sized for the application.
Wn707
Alert threshold reached: Drive overtemperature (controller)

Cause:

Ambient temperature is too high, fan is inoperative, dust.



Remedy:

Verify correct operation of the fan. Improve the heat dissipation in the control cabinet. Remove pollution and verify that dust cannot get into the control cabinet or into the drive.
Wn709
PLL not synchronized

Cause:





Remedy:


Wn713
Positive hardware limit switch and negative hardware limit triggered

Cause:





Remedy:


Wn716
Positive software limit switch and negative software limit triggered

Cause:





Remedy:


Wn728
Alert: Missing mains supply, undervoltage mains supply

Cause:

At least one mains phase is missing. Mains voltage is out of range. Mains frequency is out of range.



Remedy:

Verify correct connection of mains supply. Verify that the values of the mains power supply network comply with the technical data.
Wn729
Modbus: Node Guarding error detected

Cause:

Incorrect Modbus connection, incorrect data from Modbus master.



Remedy:

Verify correct Modbus connection. Verify correct operation of Modbus master.
Wn730
Alert threshold reached: Braking resistor overload

Cause:

The permissible braking resistor power has been exceeded.



Remedy:

Verify correct rating of the braking resistor used. Verify your application.
Wn731
Encoder error detected

Cause:





Remedy:


Wn732
Alert threshold reached: Processing time too long

Cause:





Remedy:


Wn734
Alert threshold reached: Drive overtemperature (IPM)

Cause:

Ambient temperature is too high, fan is inoperative, dust.



Remedy:

Verify correct operation of the fan. Improve the heat dissipation in the control cabinet. Remove pollution and verify that dust cannot get into the control cabinet or into the drive.
Wn736
PDO packet too long

Cause:





Remedy:

Verify correct PDO mapping.
Wn737
The parameters have been reset to the factory settings, but not yet been saved to the non volatile memory.

Cause:





Remedy:

Use parameter P2-08 = 11 to save the parameters reset to the factory settings to the non volatile memory and restart the drive.
Wn738
No target values received via the fieldbus

Cause:

No target values have been received via the fieldbus three times in succession.



Remedy:

Verify that target values are transmitted via the fieldbus. Verify that the fieldbus has exclusive access.
Wn739
Temperature value for monitoring function not available

Cause:





Remedy:


Wn742
Motor type has changed.

Cause:

The type of motor connected is different from the previously connected type of motor.



Remedy:

Reset the drive to the factory settings.
AL001
Power stage overcurrent

Cause:

An overcurrent has been detected at the power stage which may be caused by a short circuit or by incorrect settings of the current loop parameters. This condition may occur up to three times in succession. After the third time, a time delay of one minute must pass before the power stage can be enabled again.



Remedy:

Verify correct connection of the motor. Verify correct settings of the parameters for the current loop.
AL002
DC bus overvoltage

Cause:

The DC bus voltage exceeded the maximum value.



Remedy:

Verify your application. Reduce the external load, the motor velocity or the deceleration. Use an appropriately rated braking resistor, if necessary.
AL003
DC bus undervoltage

Cause:

Power supply loss, poor power supply.



Remedy:

Verify correct mains supply. Verify that the undervoltage limitation is set correctly via the parameter P4-24.
AL005
Braking resistor overload

Cause:

The braking resistor has been on for such a long period of time that its overload capability has been exceeded.



Remedy:

Verify your application. Reduce the external load, the motor velocity or the deceleration. Use a braking resistor with a higher rating, if necessary.
AL006
Motor overload (foldback)

Cause:

The foldback current of the motor has dropped below the value specified via the parameter P1-27.



Remedy:

Verify correct settings for the parameter P1-27.
AL007
Actual motor velocity too high

Cause:

The actual motor velocity exceeded the velocity limitation by more than 20% (P1-55). The analog input signal is not stable.



Remedy:

Verify that the velocity limitation set via the parameter P1-55 matches the requirements of the application. Verify that the values for the tuning parameters are suitable. Verify that the frequency of the analog input signal is stable using a signal detector. Use a filter function.
AL008
Frequency of reference value signal is too high

Cause:

The frequency of the pulse signal (A/B, Pulse/Direction, CW/CCW) exceeds the specified range. Received pulses may be lost.



Remedy:

Adapt the output pulse frequency of the external source to fit the input specification of the drive. Adapt the gear ratios to the application requirements (parameters P1-44, P1-45, P2-60, P2-61 and P2-62).
AL009
Position deviation too high (following error)

Cause:

The position deviation has exceeded the maximum permissible position deviation specified via the parameter P2-35 and the drive has detected a following error.



Remedy:

Verify your application. Reduce the external load. Increase the permissible position deviation via the parameter P2-35. Reduce the motor velocity via the parameters P1-09 ? P1-11 or the analog input V_REF. Increase the torque limitation via the parameters P1-12 ? P1-14 or the analog input T_REF.
AL013
The input to which the signal input function OPST is assigned has been activated.

Cause:





Remedy:

Identify the cause which has triggered the signal input function OPST. Remove the cause. If your application does not require the signal input function OPST, disable this signal input function.
AL016
Power stage overtemperature

Cause:

Ambient temperature is too high, fan is inoperative, dust.



Remedy:

Verify correct operation of the fan. Improve the heat dissipation in the control cabinet. Remove pollution and verify that dust cannot get into the control cabinet or into the drive.
AL017
Error detected in non-volatile memory

Cause:

The drive was reset to the factory settings via parameter P2-08.



Remedy:

Use parameter P2-08 = 11 to save the parameters reset to the factory settings to the non volatile memory and restart the drive. Contact technical support.
AL018
Encoder simulation frequency exceeded 4 MHz

Cause:

The computed equivalent encoder output frequency exceeds the maximum limit of 4 MHz for this signal.



Remedy:

Reduce the resolution of the encoder simulation via the parameter P1-46 or reduce the maximum velocity.
AL020
Modbus: Node Guarding error detected

Cause:

Incorrect Modbus connection, incorrect data from Modbus master.



Remedy:

Verify correct Modbus connection. Verify correct operation of Modbus master.
AL022
Missing mains supply, undervoltage mains supply

Cause:

At least one mains phase is missing. Mains voltage is out of range. Mains frequency is out of range.



Remedy:

Verify correct connection of mains supply. Verify that the values of the mains power supply network comply with the technical data.
AL025
Not possible to read data of electronic motor nameplate

Cause:

Incorrect or missing motor data. Motor without electronic motor nameplate has been connected.



Remedy:

Verify that the drive and the connected motor are a permissible product combination. Verify correct connection of the encoder. Contact Technical Support or replace the motor.
AL026
Error detected in communication with motor encoder

Cause:

Communication with the encoder was not initialized correctly.



Remedy:

Verify correct connection of the encoder. Contact Technical Support or replace the motor.
AL030
Motor torque too high for an excessive period of time

Cause:

The motor torque has exceeded the value specified via the parameter P1-57 for a period of time exceeding the value specified via the parameter P1-58.



Remedy:

Verify your application. Verify that no movements are made up to a mechanical stop (for example, use limit switches). Verify that the values for the parameters P1-57 and P1-58 are suitable.
AL180
CANopen: Heartbeat error detected

Cause:

The bus cycle time of the CANopen master is higher than the programmed heartbeat or node guard time. The connection between the CANopen master and the drive is lost.



Remedy:

Verify correct CANopen connection. Check the CANopen master. Verify correct CANopen configuration, increase the Heartbeat or Node Guarding time.
AL3E1
Drive is not synchronous with master cycle

Cause:

Operating mode has been activated but drive is not synchronized to external synchronization signal.



Remedy:

Verify correct CANopen connection. After having started the synchronization mechanism, wait for 120 cycles before activating the operating mode.
AL401
Fieldbus: Communication error detected

Cause:

While the power stage was enabled, a command was received requesting a different communication state.



Remedy:

Verify that the master does not try to change the communication state while the power stage of the drive is enabled.
AL501

Safety function Safe Torque Off (STO) triggered

Cause: The safety function STO has been triggered or the signal for the safety function STO is not properly connected. If this condition is detected while the power stage is enabled, the drive detects an error. If this condition is detected while the power stage is disabled, the drive detects an alert.



Remedy:


Check whether the safety function STO was triggered intentionally. If not, verify correct connection of the signal of the safety function STO.
AL502

System error detected (FPGA)

Cause:



Remedy:


Contact technical support.
AL503

System error detected (non volatile memory)

Cause:



Remedy:


Contact technical support.
AL504

System error detected (non volatile memory)

Cause:



Remedy:


Contact technical support.
AL505

DC bus voltage measurement

Cause: An error was detected in the circuit that measures the DC bus voltage.



Remedy:


Perform a Fault Reset. Restart the drive. If the error persists, contact Technical Support.
AL507

System error detected (NV access)

Cause:



Remedy:


Contact technical support.
AL508

Drive overload (foldback)

Cause: The foldback current of the drive has dropped below the value specified via the parameter P1-23.



Remedy:


Verify correct settings for the parameter P1-23.
AL514

Motor overtemperature

Cause: The motor temperature is excessively high.



Remedy:


Verify correct settings of the parameters P8-59 and P8-60 for temperature monitoring. Verify proper ventilation and heat dissipation of the motor. Clean off pollutants such as dust. Verify that the motor is evenly mounted to the flange plate. Increase the size of the flange plate to which the motor is mounted to improve heat dissipation. Verify that the motor is properly sized for the application.
AL517

Encoder overvoltage or overcurrent

Cause: The current supplied by the drive for the 5 V encoder supply has exceeded the limit. This condition may occur up to three times in succession. After the third time, a time delay of one second must pass before the power stage can be enabled again.



Remedy:


Verify correct connection of the encoder (short circuits). Verify the current consumption of the encoder.
AL520

Target position rejected

Cause: A target position was rejected because it would have caused the motor to exceed the maximum velocity.



Remedy:


Verify that target positions do not lead to excessive motor velocities.
AL522

System error detected (CAN power supply)

Cause: The internal supply voltage for the CAN bus is not correct.



Remedy:


Contact technical support.
AL523

System error detected (self test)

Cause: The self test has detected an error.



Remedy:


Contact technical support.
AL525

Reserved

Cause: Reserved



Remedy:


Reserved
AL526

Reserved

Cause: Reserved



Remedy:


Reserved
AL527

System error detected (Watchdog)

Cause: The Watchdog function has detected a system error.



Remedy:


Restart the drive. If the error persists, contact Technical Support.
AL528

Drive overtemperature (IPM)

Cause: Ambient temperature is too high, fan is inoperative, dust.



Remedy:


Verify correct operation of the fan. Improve the heat dissipation in the control cabinet. Remove pollution and verify that dust cannot get into the control cabinet or into the drive.
AL529

Drive overtemperature (controller)

Cause: Ambient temperature is too high, fan is inoperative, dust.



Remedy:


Verify correct operation of the fan. Improve the heat dissipation in the control cabinet. Remove pollution and verify that dust cannot get into the control cabinet or into the drive.
AL532

Calculated offsets for current sensors out of range

Cause: The calculated offsets for the current sensors are out of range.



Remedy:


Perform a Fault Reset. Restart the drive. If the error persists, contact Technical Support.
AL533

Reserved

Cause: Reserved



Remedy:


Reserved
AL534

Pulse signal missing

Cause: One of the pulse signals is not connected.



Remedy:


Verify correct connection of the pulse inputs.
AL535

System error detected (FPGA does not match firmware)

Cause: The firmware version is not suitable for the drive.



Remedy:


Update the firmware of the drive. Contact technical support.
AL539

Motor phase missing

Cause: One of the motor phases is not connected.



Remedy:


Verify correct connection of the motor phases. Contact technical support.
AL547

Motor blocked

Cause: The motor was blocked mechanically, for example, by a mechanical stop or by the load.



Remedy:


Remove condition causing the mechanical blocking. Verify your application.
AL553

No connection between master and drive

Cause:



Remedy:


Connect master and drive.
AL554

Target position rejected

Cause: A target position was rejected because it would have caused the motor to exceed the maximum acceleration/deceleration.



Remedy:


Verify that target positions do not lead to excessive acceleration/deceleration.
AL555

Velocity deviation too high

Cause: The deviation between actual velocity and reference velocity has exceeded the maximum velocity deviation specified via the parameter P2-34.



Remedy:


Verify your application. Verify that the values for the tuning parameters are suitable. Increase the value for the maximum velocity deviation in the parameter P2-34.
AL557

No target values received via the fieldbus

Cause: No target values have been received via the fieldbus three times in succession.



Remedy:


Perform a Fault Reset. Verify that target values are transmitted via the fieldbus.
AL558

System error detected

Cause:



Remedy:


Contact technical support.
AL560

Controller supply off

Cause:



Remedy:


Power on the controller supply.
AL561

Temperature sensor inoperative

Cause:



Remedy:


Restart the drive. If the error persists, contact Technical Support.
AL563

Commutation error detected

Cause: Motor phases have been interchanged.



Remedy:


Verify correct connection of the motor phases.
AL564

Position deviation via signal output function MC_OK

Cause: After a movement has been successfully completed, MC_OK was active. Then TPOS became inactive which caused MC_OK to become inactive as well.



Remedy:


Use the signal input function FAULT_RESET to perform a Fault Reset and set the parameter P0-01 to 0. If you want this condition to cause an alert instead of a detected error, set the parameter P1-48 accordingly.
AL567

System error detected (encoder)

Cause:



Remedy:


Contact technical support.
AL568

Braking resistor overload

Cause: The permissible braking resistor power has been exceeded.



Remedy:


Verify correct rating of the braking resistor used. Verify your application.
AL569

Configuration not correctly transferred via Modbus

Cause:



Remedy:


Verify correct connection. Verify that configuration file and drive are compatible.
AL570

Overcurrent detected at one of the digital outputs

Cause:



Remedy:


Verify correct wiring of the digital outputs. Verify there are no short circuits.
AL572

Position deviation too high (following error)

Cause: The position deviation has exceeded the maximum permissible position deviation specified via the parameter P2-35 and the drive has detected a following error.



Remedy:


Verify your application. Reduce the external load. Increase the permissible position deviation via the parameter P2-35. Reduce the motor velocity via the parameters P1-09 ? P1-11 or the analog input V_REF. Increase the torque limitation via the parameters P1-12 ? P1-14 or the analog input T_REF.
AL585

CANopen device in state bus-off

Cause: Too many error frames have been detected. CANopen devices have different baud rates.



Remedy:


Verify correct baud rates. Verify CANopen bus installation.
AL588

Reserved

Cause: Reserved



Remedy:


Reserved
AL595

Impermissible combination of drive and motor

Cause:



Remedy:


Use an approved drive/motor combination.